Our Product Development and Operations (PDO) organization builds and runs the cloud platform that powers the world’s most trusted P&C insurance software, enabling insurers to operate securely and at scale. PDO focuses on operational excellence and transformative innovation in AI, cloud, and data to ensure every customer solution is reliable, performant, and compliant. You’ll join a collaborative, globally distributed team that values inclusive culture, continuous improvement, and disciplined operations.
As a Platform Support Database Administrator III, you will be a key technical owner for our customer-facing database environments on AWS, ensuring they are performant, secure, and highly available. You’ll use your expertise in Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server to troubleshoot complex issues, optimize performance, and guide schema and configuration changes in partnership with application, infrastructure, and support teams. This role is ideal for someone who enjoys being a trusted advisor, thrives in a high-impact production environment, and wants to contribute directly to Guidewire’s cloud, AI, and data platform priorities in PDO.
Required
Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
Preferred
We believe in clarity and setting you up for success. In your first months, you will immerse yourself in Guidewire’s cloud platform, PDO priorities, and our customers’ database landscapes, shadowing senior team members, reviewing existing runbooks, and taking ownership of a subset of production and non-production environments. As you progress, you’ll independently lead incident investigations, reduce recurring issues through automation or design improvements, and drive measurable improvements in database performance, availability, and time-to-resolution—all of which support PDO’s goals around operational excellence, N-2 compliance, and secure, efficient platform operations. Over time, your expertise will help shape best practices, influence how we leverage AI and data within our database operations, and directly contribute to Guidewire’s mission to transform how P&C insurers do business through secure, reliable, AI-powered cloud solutions that help insurers adapt and thrive.
The people we employ give their all, and in return, we offer flexibility wherever we can, such as:
All new hires participate in our in-person orientation process, designed to connect you with our culture of determination, collaboration, and continuous improvement, and to set you up for a successful adventure at Guidewire.
The Canadian CAD base salary range for this full-time position is 99,000.00 - 124,000.00. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.
We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.
For more information, please visit https://www.guidewire.com/.
