Job Duties: Associate, Product Management with Goldman Sachs Bank USA in Richardson, Texas.Remote work permitted 2 days per week within commuting distance of Richardson, Texas. Conduct quantitative and qualitative research to inform product strategy and pipeline development. Partner with Fraud & Collections Risk, Engineering and other functional teams (e.g., Legal and Compliance) to design risk capabilities that drive exceptional customer experience. Articulate product features and requirements to different audiences. Write user stories and acceptance criteria and groom stories with engineers and UI/UX designers. Identify, document, and improve existing processes to maximize operational efficiency in a constantly evolving environment. Leverage a data driven approach to drive roadmap prioritization. Collaborate with other product managers and designers to ensure a cohesive customer experience. Research and remain current on the latest industry trends and recommend tools, services and practices for improvement.
Job Requirements: Bachelor’s degree (U.S. or foreign equivalent) in Business Administration, Project Management, Communications Engineering or a related field and three (3) years of experience in job offered or related role.Prior experience must include three (3) years with: eliciting product requirements from a wide range of stakeholders from Risk strategy, engineering, Legal, Compliance, Financial Crime Compliance, UX etc; reviewing design documents with the engineering team to ensure alignment with business requirements; using framework such as MosCoW to articulate business requirements; conducting comprehensive risk assessments using risk matrix models, focusing on improving efficacy of mitigation strategies; leveraging SQL and Splunk to extract actionable insights from enterprise data, to inform roadmap decisions and optimize the end-to-end customer experience; designing test cases to ensure seamless testing and post-production delivery of features and enhancements; conducting UAT (User acceptance testing) to sign off on test scenarios ensuring alignment with business scope; and performing geographic segmentation and behavioral analysis to identify customer trends, personalize product offerings, and enhance regional growth strategies.
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