Job Description

• Lead and manage enterprise platform services covering Linux OS, virtualization, Kubernetes, observability, identity, backup, and storage.
• Provide hands-on technical leadership across platform operations, architecture, troubleshooting, and service improvement.
• Ensure platform availability, performance, resilience, security, and compliance through effective operational governance.
• Design and implement secure, scalable, and resilient platform architectures aligned with business needs.
• Oversee Linux administration, including hardening, patching, life-cycle management, tuning, and security baseline enforcement.
• Manage virtualization platforms to ensure optimal utilization and scalability.
• Lead container and microservices platforms, including Kubernetes, ensuring secure onboarding and operational reliability.
• Strengthen observability and monitoring platforms including Grafana, Prometheus, Elastic, and Kibana.
• Lead incident, problem, and change management, including crisis handling, root cause analysis, and corrective actions during major incidents.
• Ensure ISO, SOX, ITGC and other regulatory compliance, including audit readiness, policy & SOP documentation, evidence management, and timely closure of audit findings.
• Lead disaster recovery (DR) and business continuity (BCP) planning, testing, and execution to ensure data integrity and organizational resilience.
• Oversee vendor management, solution evaluation, SLA governance, cost optimization, and technology selection.
• Manage and mentor the platform team, setting standards, priorities, and delivery expectations.
• Drive capacity planning, budgeting, modernization, and platform transformation initiatives.
• Lead change management, ensuring controlled, compliant, and risk-free production changes.
• Lead and coordinate security audits, compliance remediation, and implementation of enterprise security controls and best practices.

Academic Qualification

• B.Sc. in Computer Science and Engineering/ B.Sc. in EEE or any IT related graduation

Job Experience Required

• 4-5 years relevant experience

• 1-2 years of experience as OS System Administration, Hardware Infrastructure Architect, Design, planning and Operation with a proven track.
• Proven track record as leading team with similar role in international or local large Telco / vendor / Corporate/ IT industry.

Required Capabilities

• Experience in RFPs, budgeting, capacity planning, vendor management, and SLA governance.

• Good understanding of ITIL processes, especially Incident, Problem, and Change Management.

• Professional Expert on Hardware Management, Data Center Management, Virtualization, and IT Infra Architect
• Sufficient knowledge on Microservice platform
• Detailed knowledge on Firewall, Security threat understanding and mitigation process.
• Experience in planning and execution of Service Migration with minimal down time where direct business is involved.
• Sound knowledge of Information Security and IT Audit processes
• Demonstrate positive attitude, ownership, initiative, and self-organization.
• Proven ability to work effectively under pressure and produce anticipated results.
• Business continuity concepts and practices
• Excellent understanding of product management and project management principles

Banglalink Digital Communications is one of Bangladesh’s leading telecom and digital service providers, committed to transforming the way people connect, communicate, and innovate. As a subsidiary of VEON, Banglalink combines global expertise with a deep understanding of local needs to deliver cutting-edge services to millions of customers across the country.
Our Employer Value Proposition (EVP) is ‘Lead the Future’, and this is reflected in all levels of our organization. Our workplace is designed to inspire and empower individuals, creating an environment where ideas thrive, contributions are valued, and innovation flourishes. We encourage every team member to take initiative, explore new possibilities, and grow both personally and professionally in a fast-evolving digital landscape.
At Banglalink, we are committed to foster a supportive and inclusive culture that celebrates diversity and encourages collaboration. We actively create opportunities for all individuals to succeed, while our learning initiatives and digital upskilling programs, ensure our people are equipped to excel in their careers and shape the future.

Banglalink is a place where innovation, agility, and understanding come together to create meaningful impact. Join us and be part of a team that’s reshape the future of connectivity and digital transformation.