Job Description

Worker Type:

Permanent

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Platform Portfolio Lead

We have an opportunity for a Platform Portfolio Leadto join our Wealth, Insurance & Product Governance team and lead delivery of a future-ready platform, working with manufacturing partners to integrate advisory tools, customer portals, and operational systems into a seamless, secure, and scalable experience for customers and colleagues across multiple product propositions on platform.

This is an Auckland based role and is a hybrid role witha minimum ofthree days in the office per week.

MōteTūranga| About the Role

We sat down with ourHead ofWealth and InsurancePlatforms,and they let us know the following about the role. 

What are 5dayto day tasks the person in this role will complete?

• Manage day to day platform functions ensure platform stability, scalability, and compliance while driving innovation and customer-centric enhancements.

• Strong customer focus, working with internal and external partners to deliver products and services to our clients, managing conflicts and complaints

• Lead team to deliver all operational services elements on platform for BNZ customer proposition(s) held on platform.

• Manage and support the daily Investment management, client services tasks on platform Implementation of products and services as specified by product managers and the business to drive growth

• Define and communicate a compelling Wealth Wrap platform strategy aligned with BNZ’s wealth proposition and long-term digital goals.

What is your management style?

My management style isdirectanddeliveryfocused, withacollaborative, and empoweringapproach

I’m clear on objectives, and decision rights, and then give people the trust and space to deliver. I believe high performance comes from clarity,and trust

I stay close tome team, encourage ownership and accountabilityday to day, with activesupportinremovingofobstacles.I value open, direct communication, regular prioritisation, and constructive challenge, with a strong focus on creating an environment where people feel supported, trusted, and able to do their best work—while delivering value for customers and BNZ. We spend a lot of time at work, so it’s important we also enjoy the journey and build a culture we’re genuinely proud of.

What is the most exciting thing about this opportunity?

The most exciting aspect of this role is the ability to genuinely shape BNZ’s growth throughshifting the dial on delivering market leading solutions to our colleagues and our customers through, utilising efficientand innovativeplatform solutions and digital toolsservicing our customers brilliantly.

What is the most challenging thing about this opportunity?

The challenge is balancing ambition with discipline across multiple stakeholders—internally and externally—whilemaintainingmomentum.

Platformsoperateacross different organisational priorities, commercial incentives, and delivery constraints. Aligning BNZ and partner teams behind a single set of outcomes,timeframes, and performance expectations requires strong commercial judgement, clarity of communication, and the confidence to maketrade‑offs

The role also requires ensuring that strategy translates into execution, keeping focus on what will genuinely move the dial for customers and BNZ, rather than allowing complexity or competing priorities to dilute impact.

What will success look like for the candidate in this role?

Success in this role will be reflected in strong, trust-based partnerships that deliverstableplatforms that can deliver products and services to our customers and colleagues that support outcomes for BNZ.

The successful candidate will havestrong wealth and platform knowledge, with proven capabilities leading operational teams, and medium size implementation and delivery projectsThey will also lead a high-performing team and culture that values accountability, collaboration, and continuous improvement, whilemaintainingstrong alignment across BNZ and constructive engagement with partners.

Ultimately, successwill beevidentwhen the platforms are fit for purpose, scalable, and sustainable, delivering long-term value for BNZ and its customers.

What specific skills would be beneficial?

• 7+years experiencewith a strong understanding of depositand financialservices, deposit products, including significant wealth and or insurance experience

• Senior Management experience witha track recordin developing individuals and teams to drive performance, Leading and implementing ahigh performanceculture

• Proven experience in platform management within financial services or wealth technology.

• Strong understanding of wrap platforms, SaaS architecture, and wealth product workflows.

• Significant experiencein stakeholder engagement, vendor management, and risk mitigation.

• Familiarity with APIs, integration frameworks, data structures, and regulatory compliance in wealth management

What attributes will this person displayin order tobe successful in thisrole? 

• Outstanding stakeholder engagement and influencing skills- youwill be able to work with a range of stakeholders to create collaborative working relationships with and across partnerships, internal and external stakeholders to ensure collaboration

Nau Mai kitePēkeo Aotearoa | Come to the Bank of New Zealand 

Please note applications close 04 June 2026.

This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”

Closing Date: 04 June 2026

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.