Job Description

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that businesses, people and the planet can thrive together.

We’re all in, are you?

Join EY and shape your future with confidence.

About the opportunity

The Platform Operations Engineer will be working to maintain and support critical on-premises platforms and infrastructure. This role focuses on ensuring platform reliability, implementing modern operational practices, and supporting infrastructure modernisation initiatives while maintaining
robust support for existing agency systems. You will work closely with various stakeholders to ensure the stability and efficiency of essential IT infrastructure.

Your key responsibilities

• Maintain critical infrastructure platforms including compute, storage,
  virtualisation, and supporting systems across development, staging and production environments.
• Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability.
• Support platform enhancement initiatives and implementation of new
  infrastructure solutions, ensuring alignment with enterprise architecture standards.
• Manage virtualisation platforms (e.g., VMware, Hyper-V), including capacity monitoring, performance optimisation, and lifecycle management.
• Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack).
• Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption.
• Provide L2/L3 technical support for platform-related incidents, conducting problem determination and resolution.
• Support containerisation initiatives and maintain container orchestration platforms for traditional workloads where applicable.
• Implement Infrastructure as Code (IaC) practices to automate platform provisioning and configuration management.
• Maintain backup, DR, and high-availability solutions for critical platform components.
• Follow security controls implementation, including access management, security hardening, and compliance monitoring.
• Collaborate with application teams to support platform stability, performance, and scalability requirements.
• Create and maintain platform documentation, runbooks, and standard operating procedures.
• Support team members on platform operations and modern infrastructure practices.

To qualify for the role, you must have

Technical Requirements:

• Strong experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V)
• Experience in storage systems (SAN, NAS) and enterprise backup solutions
• Proficiency in Linux and Windows Server administration
• Experience with infrastructure automation tools (Ansible, Puppet, Chef)
• Knowledge of container technologies (Docker, Kubernetes)
• Familiarity with monitoring and observability platforms
• Experience with Infrastructure as Code practices
• Understanding of networking concepts and technologies
• Scripting abilities (Python, PowerShell, Bash)
• Experience with high-availability and disaster recovery solutions

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Experience in infrastructure operations and engineering
• Strong understanding of enterprise infrastructure components
• Experience in supporting infrastructure modernisation initiatives
• Excellent problem-solving and analytical skills
• Strong documentation abilities
• Effective communication skills with both technical and non-technical stakeholders

Desired Certifications:

• VMware Certified Professional (VCP)
• Microsoft Certified: Windows Server
• Red Hat Certified Engineer (RHCE)
• ITIL v4 Foundation

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.