Job Description

At ING Australia, we believe that your individuality is what makes you stand out from the crowd. That's why we offer a career that's as unique as you are.

The Infrastructure Tribe delivers the essential products and services that enable the organization to operate securely, reliably, and in line with regulatory and customer expectations. Within this, the Resiliency and Recovery Platform is key to cyber resilience, ensuring the organization can contain and recover from ransomware and other major cyber incidents within agreed service levels.

Reporting to the Technology Lead – Private Cloud you ‘ll lead the infrastructure team in maintaining the platform and defining its governance, while delivering consistent recovery capabilities such as backup testing, clean-room recovery, and orchestration.

In this role you’ll be setting SLAs, ensuring playbooks are documented and tested, and driving service quality and continuous improvement. The role also requires close collaboration with teams across SRE, Technology Risk, Infrastructure, Platform Engineering, Global HUBs, IT Security, and other business and technology areas to plan and execute regular testing.

Ready to make an impact!!

What you’ll do …

• Lead resources and technology outcomes to ensure successful delivery of platform objectives.

• Represent the team in engaging with stakeholders to define and deliver critical initiatives.

• Develop, track, and maintain recovery playbooks and project deliverables for key business services.

• Collaborate closely with onshore engineering teams and global support functions.

• Ensure ownership of IT health, including vendor support, maintenance, incident/problem management, risk, security, and lifecycle compliance of technology assets.

• Drive automation, self-service, and continuous improvement, while supporting next-generation recovery solutions and ensuring compliance as IT custodian for resiliency and recovery platforms.
  

What we’re looking for….

• Strong project management expertise, with the ability to meet deadlines and manage multiple priorities.

• Demonstrated ability to manage end-to-end technology delivery, including transformation initiatives.

• Solid understanding of cloud services, along with risk management and compliance practices.

• Strong communication skills and the ability to effectively engage and influence senior stakeholders.

• Analytical mindset with proven problem-solving skills, combined with a solid understanding of IT risk and controls.
  

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe. We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar at Saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 27th May 2026.

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