Job Description

Platform Engineer

Background on what ING is about (Generic ING background):

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

• As a Platform Engineer, you will design, build, and maintain key observability systems to support our analytics and business intelligence initiatives.
• You will work closely with other engineers to ensure the seamless flow and accessibility of high-quality data across the organization.
• Your expertise will drive data architecture decisions, optimize performance, and contribute to the success of data-driven projects.
• Additionally, you will collaborate with Analysts, Engineers, Architects and stakeholders to ensure data is effectively utilized for generating insights and informing strategic decisions.

Key Responsibilities

• Build and maintain our Single view of different build blocks via E2E monitoring availability and taking a holistic view of system health
• Improve reliability, and quality of our suite of our monitoring solutions
• Measure and optimize system performance
• Provide primary monitoring support and engineering for multiple large-scale distributed software applications
• Implement SRE standards and define SLOs
• Understand the custom observability requirements and provide solutions using the available monitoring solutions
• Gather and analyze metrics from applications
• Co-ordinate with different development teams to improve monitoring metrics
• Automation of Monitoring tools
• Reliability with well-defined service-level objectives

Key Capabilities/Experience

• Good knowledge of observability and monitoring tools like Grafana, Kibana, Loki, Tempo and Prometheus
• Good understanding on Site Reliability Engineering (SRE) with strong analytical mindset
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Excellent problem-solving skills and ability to work independently in a fast-paced environment.
• Agile / Scrum methodologies
• CI / CD tooling: Azure DevOps, Git, Ansible
• Issue trackers like ServiceNow or Azure Boards
• Keen on documenting work
• Nice to have: knowledge on Kafka, OpenTracing, Opentelemetry

Minimum Qualifications

• Bachelor’s in Computer Science, Engineering, or a related field.
• 3 - 5 years of experience in platform engineering or a similar role.
• Proficiency in programming languages such as Python, Java.
• Agile / Scrum methodologies
• Knowledge of CI/CD pipelines and DevOps practices.
• Ability to communicate effectively and present/demo ideas and solutions