Job Description

Facility:

Ferrell Duncan Clinic: 1001 E Primrose St., Springfield, Missouri, United States of America, 65807

Department:

1280 Plastic Surgery SGF

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

The Plastic Surgery Navigator is responsible for the coordination of all plastic surgery procedures and surgeries. Essential functions of this role include the scheduling of surgery for physicians. They will provide education to the patient about their upcoming surgery.? Collect all out-of-pocket cost for patients prior to their surgery date. Maintain oversite of the unpaid balances for upcoming surgeries.Education:
▪ Required: High School Diploma or Equivalent
Experience:
▪ Preferred: medical billing experience and claims processing knowledge; familiar with the insurance industry and collection process
Skills:
• Excellent verbal and written communication skills.
• Able to work independently and collaboratively in teams.
• Self starter.
• Proficient in using computers and computer systems
• Ability to multi-task and have attention to detail Licensure/Certification/Registration:
▪ N/A