Job Description

Job Objective:

• One sentence summary of the main objective of the job, the most important activities and the means
• and guidelines to obtain the objectives.
• The plasma processor processes both units and samples for initial freezing, packs plasma for final
• shipment; packs samples for shipment to testing lab; assists in shipping both samples and units; and
• maintains area equipment and supplies.
• Environment
• Internal and external interactions i.e.: with other departments/divisions, international scope,
• providers, customers)

Internal Donor Center Management and Medical staff.

External donors, patient groups, auditors, and community and neighborhood organizations.

Key responsibility:

• Collects and processes donor samples for processing and testing.
• Labels samples and freezes units for final packing within required timeframe. Participates in unit
• management according to SOP.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the
• testing lab.
• Monitors stored product to ensure time requirements are met. Monitors and reports working
• conditions of equipment.
• For all affected in-house units, the Plasma Processor should pull all affected units and
• corresponding customer and backup samples from their cases in the freezer and from cases in
• GNS under full supervision of the CM/COM.
• Plasma Processor should place all affected units and corresponding customer samples in a secured
• biowaste container under full supervision of the CM/COM.
• Maintains active communication with other service areas to ensure accurate documentation and
• quality.
• Completes all necessary documentation. Ensures donor confidentiality. Builds rapport with
• donors to ensure overall satisfaction with the center to support long- term donation.
• Learns and maintains thorough familiarity and compliance with all local competent authority
• regulations, Standard Operating Procedure Manual, Current Good Manufacturing Practice
• (cGMP) and internal company procedures.
• Maintains supplies necessary to perform job duties.
• Reports all unsafe working situations or conditions to area lead, supervisor or manager.
• Academic experience required
• Nurse or Health Technical Institute graduate or equivalent (Preferred).
• Professional Experience Required
• Typically requires no related experience. However, customer service experience preferred.

Computing Skills:

• MS Office knowledge preferred but not required.

Personal Skills:

• MS Office knowledge preferred but not required.
• Communication and customer service skills.
• Organized and able to manage time effectively.
• Ability to work within a highly regulated, labor intensive, fast paced medical environment.
• Ability to understand and follow SOP's and protocols.

Languages:

• Written and spoken English and Arabic.