Job Description

Plant Operations Manager

Full Time; Monday - Friday

Pay Range: $20.23 - $30.34/hour

We are seeking a highly motivated and experienced Plant Operations Manager to oversee the daily operations of our community. This role offers an opportunity to lead a dynamic team, optimize production processes, and ensure the highest standards of safety, quality, and efficiency. If you are a strategic thinker with strong leadership skills, we invite you to join our growing organization and contribute to our continued success.

The Plant Operations Manager supports the Director in planning, organizing, and overseeing the daily operations, maintenance, and long-term care of the King’s Grant campus. This includes residential buildings, common areas, and infrastructure systems.

Qualifications:

• Education and/or experience equivalent to an associate’s degree in engineering, facilities management, or a related field (technical training or degree preferred).
• Minimum 5–10 years of facilities maintenance experience, with 2–5 years in a supervisory role preferred.
• Strong working knowledge of HVAC, electrical, plumbing, carpentry, landscaping, and building systems.
• Experience with preventive maintenance programs or computerized maintenance management systems.
• Strong leadership, organizational, communication, and customer service skills.
• Ability to analyze problems, prioritize tasks, and make sound decisions in a fast-paced environment.
• Valid Virginia driver’s license and eligibility per Sunnyside policy.
• Ability to maintain confidentiality and professionalism at all times.
• Ability to be on-call for emergencies as needed.

Requirements

Department Operations & Maintenance:

• Assist the Director in coordinating daily operations of maintenance, groundskeeping, and safety activities across the campus.
• Develop, implement, and monitor preventative maintenance programs for HVAC, plumbing, electrical, and life safety systems.
• Respond to emergency maintenance issues to ensure resident safety and comfort.
• Conduct routine inspections of buildings, infrastructure, and grounds; prioritize and coordinate necessary repairs.
• Maintain accurate maintenance records and ensure timely completion of work orders.
• Monitor inventory and assist with procurement of supplies, tools, and equipment.

Capital Planning & Facilities Management

• Assist in developing and executing long-term capital improvement plans, particularly for aging infrastructure (roofs, utilities, mechanical systems).
• Help extend the life cycle of buildings and systems through proactive maintenance strategies.

Leadership & Staff Management

• Supervise, train, and support maintenance, grounds staff, guard staff, custodial and transportation staff.
• Assign work orders, establish schedules, and monitor productivity and performance.
• Foster a positive team environment focused on accountability, safety, and service excellence.
• Provide leadership, coaching, and development opportunities for team members.
• Serve as acting Director in the Director’s absence.

Grounds & Campus Oversight

• Support Director in overseeing maintenance of the campus, including roads, sidewalks, landscaping, and exterior lighting.
• Ensure campus safety, accessibility, and aesthetic standards are consistently maintained.

Safety, Compliance & Emergency Preparedness

• Ensure compliance with all applicable local, state, and federal regulations (OSHA, EPA, NFPA).
• Support safety programs, accident prevention initiatives, and regulatory inspections.
• Assist in implementing emergency procedures, including fire drills and safety walkthroughs.

Communication & Customer Service

• Act as a liaison between the Director, staff, residents, and other departments.
• Respond promptly and professionally to resident concerns and service requests.
• Promote a culture of hospitality, respect, and responsiveness.

Administrative Responsibilities

• Assist in budget tracking, expense management, and financial planning for the department.
• Support development of departmental goals, policies, and performance standards.

Core Competencies

• Action-Oriented: Effectively manages multiple priorities and urgent issues.
• Proactive Planning: Anticipates and addresses maintenance challenges in an aging environment.
• Leadership: Builds strong teams and drives accountability.
• Empathy & Service: Demonstrates patience, respect, and care for residents.
• Problem-Solving: Applies technical expertise to troubleshoot complex issues.
• Promote a culture of hospitality, respect, and responsiveness.

Administrative Responsibilities

• Assist in budget tracking, expense management, and financial planning for the department.
• Support development of departmental goals, policies, and performance standards.

Core Competencies

• Action-Oriented: Effectively manages multiple priorities and urgent issues.
• Proactive Planning: Anticipates and addresses maintenance challenges in an aging environment.
• Leadership: Builds strong teams and drives accountability.
• Empathy & Service: Demonstrates patience, respect, and care for residents.
• Problem-Solving: Applies technical expertise to troubleshoot complex issues.