Job Description

Overview

The Plant Manager will supervise assigned service work, refined fuel and/or propane operations in an operating area to ensure daily tasks are completed as expected and our customers are serviced with the highest standards, while ensuring the safety of our equipment and employees.

MFA Oil Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Work with the district manager to accomplish the following:
• Price gasoline, diesel fuel, and propane at all locations; including special prices, and any allowable discounts.
• Prepare annual budgets for sales, expenses, and additions to fixed assets at plant(s).
• Submit sales goals for propane, refined oils, motor oils and greases.
• Supervise and evaluate assigned employees.
• Train customer service representative(s) in the safe handling and dispensing of petroleum products, especially propane.
• Manage employees to assure the following aspects of each plant’s business activity are accomplished:
• Daily sales reporting and deposits.
• Coordinate prompt and efficient service to all customers, including installation and service of existing equipment and systems.
• Assist service technicians with troubleshooting, diagnosing, repairing system, and equipment issues as assigned.
• Inspect and ensure all customer documentation is completed, including service documentation, credit application, propane tank lease.
• Timely follow-up on customer complaints.
• Ensure that no sales are made to customers with past due balances.
• Maintain accurate and complete records of all fixed assets, especially equipment loaned to customers.
• Assure sales efforts are conducted as planned, including seeking new customers.
• Adhere to all local, state, and federal regulations concerning all facets of job responsibilities and duties and store operations.
• Manage the day-to-day operations of the plant including responsibility for profitability and expense control.
• Plan and direct the work of all personnel that are within this manager’s area of responsibility, training, and developing employees, evaluating performance, enforcing company policies, and safety requirements, monitoring productivity, resolving conflict in a timely manner and taking disciplinary action when necessary.
• Monitor and make recommendations for the employment, discipline, wage adjustments, and termination of personnel including conducting interviews and making hiring recommendations for
• sales representatives, service technicians, and customer service representatives.
• Assist with the paperwork for compliance with all DOT and state certification on applicable employees.
• Work closely with delegates and keep them informed on local plant and total company operations.
• Assist district sales manager in planning and conducting local annual bulk plant meetings.
• Handle complaints courteously and efficiently according to company policy.
• Assist with establishing individual and team goals for the department, as well as establishing personal goals with senior leadership, ensuring goals are attainable, and trackable.
• Ensure employees are following posted work schedule and adhering to proper clocking procedures to accurately reflect hours worked.
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• High school diploma or equivalent
• Valid driver's license
• Ability and willingness to obtain a Class A or Class B Commercial Driver's License (CDL) with tanker, HAZMAT, and air brake endorsements within the first 90 days of employment, and maintain all Department of Transportation (DOT) requirements per the vehicle requirements
• Ability to pass in person training and MFA Oil Company’s Record of Road test requiring operation of both manual and automatic transmission vehicles within 90 days of employment
• Ability and willingness to become propane (CETP) certified as determined by the state(s) served within 90 days of employment
• Strong communication skills including the ability to train others and run regional user group meetings
• Basic understanding of accounting principles
• Ability to consistently operate a computer and other office productivity machinery including Microsoft Office products
• Capability to learn new concepts and use technical materials
• Ability to perform mathematical calculations to make change, complete reports, and account for products
• Physical ability to remain in a stationary position (standing and/or sitting) for up to nine hours per shift
• Physical ability to move and position self to move and retrieve products and supplies from shelves under counters or stacks of inventory weighing up to 100 pounds, including the ability to lift 25-pound boxes to a height of 3-4 feet and load them into trucks
• Physical ability to ascend and descend ladders to deliver fuel
• Vision, hearing, speech, and ability to detect odors, including the ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
• Ability to consistently drive and work in outdoor weather conditions
• Ability to safely operate automatic and manual transmission vehicles in a variety of weather and road conditions
• Ability and willingness to work with hazardous materials
• Primary residence inside operating area, as determined by the district manager
• Travel is expected up to 10% with occasional overnights to training or meetings
• Availability to work a rotating on-call schedule, holidays, weekends, and after regular business as needed
• Ability to exchange accurate information verbally and in written form with the customers of MFA Oil in English
• 21 years of age or older
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), criminal background check, and MFA Oil Company road test
• Legal authorization to work in the United States

Preferred Skills

• Bachelor’s Degree with a preferred focus in agriculture or business management, or equivalent combination of education and experience totaling 4 years
• Petroleum industry experience
• Management experience
• Ability to motivate those supervised, evaluate their performance and assist in their personal and professional development
• Ability to work independently, set priorities and goals and develop plans for achieving them
• Ability to make sound decisions in a timely fashion
• Ability to work under timelines and pressure
• Ability to work at a fast pace
• Ability to perform detail work with accuracy
• Sales abilities