Job Description

Job Location HRM - Huntingdon, TN 38344 Position Type Full Time Job Category Information Technology

Gränges is a global leader in the rolling and recycling of aluminum, with a proud heritage of over 125

years located around the world. We are an aluminum company dedicated to creating lighter, smarter,

and more sustainable aluminum products and solutions for the future. Our 3,500 employees across

three continents are the foundation of our success. We are a global company with a local presence,

fostering a culture where every employee's contribution is valued. Our core values—Committed, Action

Oriented, and Sustainable—guide our work and define our company culture. We believe in empowering

our people, trusting them to take responsibility, and fostering an open and inclusive environment where

diverse perspectives lead to innovative ideas and solutions. Our materials are used in essential

applications, including heat exchangers for cars, buildings and aerospace to specialty packaging, HVAC

and many other niche markets. Our dedication to a sustainable future is not just a goal; it is a

fundamental part of our mission, and we are looking for enthusiastic individuals to help us build a better

future together.

Job Responsibilities

• Troubleshoot and resolve OT issues with HMIs, industrial networks, and control systems

• Support our PSI Metals MES implementation and ongoing operations

• Manage escalations from operators and Levels 1 and 2 support when things get complicated

• Collaborate with vendors, integrators, and the Plant OT teams on control system projects and

upgrades

• Maintain and document OT infrastructure (network diagrams, equipment configs, procedures)

• Support our Unified Namespace architecture as we converge IT and OT systems

• Manage plant network infrastructure, servers, and industrial computing hardware

• Participate in equipment installations, upgrades, and preventive maintenance

• Balance emergency response with planned project work

• Train operators and Level 1 support on systems and basic troubleshooting Office printer,

Industrial printer (Zebra) and Mobile Device Support (Zebra)

• Monitors and maintains servers; installs system and applications software and patches.

• Provides network and general hardware/software user support.

• Fields user helpdesk requests: tests, troubleshoots, and resolve hardware related issues

• Provides routine database management support; adds users, sets up access; restores system

to resolve problems if needed.

• Provides general hardware/software/network support to plant site users.

• Configures and installs new PC hardware and software.

• Instructs users on how to resolve software application and operating system problems.

• Administers active directory; unlocks and extends network accounts; resolves printing

problems; configures printers and print queues.

• Setup and modify phones in Cisco WebEx Calling Administration.

• Performs routine hardware maintenance; troubleshoots projection equipment.

• Hardware procurement for computers, components, and peripherals.

• Provides technology training and documentation related to Office 365, VPN, Teams, operating

systems, virus protection, etc.

• Maintains backups and images for workstations, laptops, servers, etc.

• Assist with installations, tests, troubleshooting, and repairs network hardware, including

routers, switches, etc.; works closely with corporate networking teams and coordinates with

vendors as needed.

• Setup/Maintain IP Camera systems

• Installs, repairs, and tests and terminates ethernet, profinet, and fiber optics (fusion splicing)

• Troubleshoot/repair legacy applications

Plant IT/OT Support Technician

Qualifications

• B.S Information Systems or related field preferred

• 3-5 years’ hands-on experience with industrial control systems in a manufacturing environment

• Two (2) years of network or systems administration experience

• Working knowledge of industrial networking (Ethernet/IP, Profinet, OPC)

• Basic understanding of cybersecurity in OT environments

• Comfortable working in a manufacturing plant environment (heat, noise, heights)

• Available for occasional off-hours support when production needs help

• Understanding of Manufacturing Execution Systems (MES) a plus

• Working knowledge of OT devices

• Working knowledge of network infrastructure including switches, cabling, fiber optics

• Working knowledge of Operation Systems, Office 365, system backup/imaging

• Effective oral and written communication skills

• Basic understanding of SQL databases, connections, and queries

• Basic understanding of virtualization, ESXI, VMWare Workstation

• Basic understanding of Linux operating systems

Nice to have skills (But we can work with you)

• Experience in metals manufacturing or continuous process industries Familiarity with MES

systems (PSI Metals is a bonus)

• Background with data historians or industrial IoT platforms

• Knowledge of MQTT or other messaging protocols for industrial data

• Understanding of ISA-95 or similar manufacturing standards

• Experience with HMI/SCADA platforms (FactoryTalk, WinCC, Ignition, etc.)

• Understanding of PLC programming and troubleshooting (ladder logic, function blocks)

• Understanding of legacy phone systems (punch down blocks, toning, troubleshooting)

What Makes Someone Successful Here?

You are practical and pragmatic - you fix problems instead of just talking about them. You can

translate between the production floor and the IT world. You are curious enough to learn new

technologies but experienced enough to know when to stick with what works. Finally. you get that

downtime costs real money, so you move with purpose when things break.

Gränges Americas is proud to be an Equal Employment Opportunity employer. It is our policy to consider

for employment all individuals regardless of age, color, national origin, citizenship status, physical or

mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression,

genetic information, veteran status, or any other characteristic protected by federal, state or local law