Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we are all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you are looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

This is an Information Technology Operations based role that supports our Rawsonville Components Plant. The plant builds a wide array of components from batterie platforms to niche components for Internal Combustion Engines, Emission controlling and transmission parts manufacturing. These products go into our top selling Ford products across our North American Plants. This is an outstanding opportunity to be a member of the Site IT team in reimagining how Information Technology lends support to the manufacturing team and support increased efficiency and modernization efforts to the plant floor with new technology to reduce complexity and increase transparency of the manufacturing process.

As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep the production lines running. Your job responsibilities will require you to provide support that includes technical troubleshooting, data analysis and problem resolution for the applications and infrastructure that the plant uses to produce diverse products for Ford and Lincoln vehicles globally.

You will also lend your knowledge and experience to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and visioning how AI tools may be used to support Quality and enhance manufacturing execution systems within the facility.

This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.

What you will do...

• Support a multi-shift operation in a manufacturing plant. Must be able to work flexible hours in support a multi-shift operation. May require rotating schedule to support business processes. (Days, nights and or weekends).
• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with Business IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
• Focus on the integration / long term maintenance of applications and hardware.
• Assist team lead with managing assignments and workload.
• Develop, maintain, and share, accurate support documentation.
• Support of local network equipment in a Cisco-based environment.
• Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
• Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment.

You will have...

• High School diploma or equivalent
• Experience in any of the following areas:
• Experience with Server administration; Windows (2012+) or Linux
• Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation
• Knowledge of Windows server and Windows Active Directory/ADFS
• Experience with VM servers (OVS)
• Experience with Android and/or iOS, iPhones, iPads
• Experience with Mac OS
• Experience with Office365
• Experience with SharePoint
• Experience with Office automation
• Experience with Dell PC’s, Dell Laptops, HP Printers, and HP Servers
• Strong written and verbal communication skills
• Ability to multi-task; managing multiple tasks
• Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
• Ability to communicate effectively with business users and IT professionals including globally distributed teams
• The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams
• Motivated self-starter
• Identifying, investigating and solving problems without supervision
• A Willingness to work in a high-pressure production environment and flexible work schedule is a foundation in this space
• A willingness to learn and adapt to new technologies

Even better, you may have...

• Manufacturing experience is preferred but not required
• Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.), but not required
• Network monitoring (What’s Up Gold, SPLUNK, Dynatrace)
• A strong desire to learn manufacturing operations and business practices from an IT perspective
• Broad business and manufacturing perspective is helpful. Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core

You may not check every box, or your experience may look a little different from what we have outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder, or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: https://fordcareers.co/GSR

This position is a range of salary grades 6-8 | $74,300 - $166,200

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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