Job Description

EnerSys Advanced Systems (EAS) is a specialized division of EnerSys—a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the aerospace, defense, and medical industries As we continue to grow, we’re looking for individuals who share a passion for these industries and want to be part of an innovative, dynamic team.

Certain positions at EnerSys Advanced Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other U.S. government security regulations. Candidates for these positions should be a “U.S. Person” under ITAR (U.S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR requirements for access rights to be considered for a position.

What We Offer:

• Generous Time Off – 3+ weeks of paid time off, plus 11 paid holidays
• Comprehensive Benefits – Medical, dental, and vision coverage for employees and dependents at a discounted rate
• Financial & Career Growth – Life insurance, short-term disability, educational reimbursement, flexible spending accounts, and an employee stock purchase plan
• 401(k) Matching – 100% match at a 6% contribution level
• Innovative Culture – We value excellence, teamwork, and long-term relationships with stakeholders, colleagues, and customers. Through innovative technology and ongoing training, we invest in our employees’ skills and career development.

At EAS, we don’t just build batteries – we power systems and devices that protect not only individual citizens but communities across the world.

If you’re excited about working in an innovative, fast-paced, high-tech environment, where your contributions make a real impact, we’d love to hear from you!

Learn More About EAS

Job Purpose

Provides technical support for end-users with an emphasis on software application andnetwork hardware support. Resolves moderate to complex problems in support of AISserver and storage infrastructure. Interacts closely with network, communications, andsecurity administration to assist in the restoration of services and or identify and helpcorrect core problems.

Essential Duties and Responsibilities

• Performs user administration on e-mail and network servers
• Provides second level support for Help Desk issues
• Works with and sets network permissions on network servers
• Performs administrative tasks on sytem backup equipment and software
• Provides backup support for hardware support function
• Installs, troubleshoots, and supports networked printers, copiers, and fax machines
• Logs all support requests and resolutions in the call tracking software
• Work with other IT specialists in analyzing and solving cross platform software and hardware issues
• Maintain and update asset records of all software and hardware information in AIS asset database
• Create and/or maintain AIS related records and documentation
• Enforce and follow AIS policies and procedures
• Serve as liaison between AIS and end-users when major service issues aris

Qualifications

• 2-year degree or equivalent military training in computer information systems or a related field.
• Minimum of 4 years help desk or PC related experience
• Minimum of 2 years Systems Administration experience
• Strong working knowledge of Microsoft Windows OS (Server & Workstation) and Microsoft Office Suite
• Working knowledge of networking and the TCP/IP protocol
• Working knowledge of PC hardware and printing systems

General Job Requirements

• This position will work in an office setting, expect minimal physical demands.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Know Your Rights

Know Your Rights (Spanish)

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.