Job Description

Business Overview

The Rakuten Group offers over 70 services in Japan and overseas across a wide range of fields, including internet services such as e-commerce, travel, and digital content, credit cards, fintech (financial) services such as banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier operations and even professional sports. By organically linking these services through membership, centered on Rakuten members, we have formed a unique "Rakuten Ecosystem."

*Rakuten's Business in Numbers

https://corp.rakuten.co.jp/careers/services/

Department Overview

Since its founding in 1997, Rakuten has expanded its business scale centered on its shopping mall business, Rakuten Ichiba, and credit card business, Rakuten Card. We have also successfully launched a new telecommunications business, Rakuten Mobile. Based on these three pillars, Rakuten has grown to ¥2.3 trillion in group revenue by fiscal year 2024.

We believe that the expansion and growth of our advertising business will become a fourth pillar of our key business areas that will drive the Group's future growth.

In addition to our existing businesses, including our internet advertising business, "Rakuten Marketing/LinkShare", marketing research business, "Rakuten Insight", and marketing solutions business, "Rakuten Data Marketing", we have a vision to create new business models by leveraging synergies with the "Rakuten Ecosystem," leveraging all of our advertising business assets, including our 70+ services, "Rakuten Membership", "Rakuten Points", "brand power", and "member data", to contribute as an unrivaled marketing partner to our clients.

The Organization Planning Department, to which this position belongs, is a human resources function directly under Ad & Media Company, and is responsible for leading organizational development from the perspectives of both management and employees. The overall goal is to improve productivity from a management perspective, and to improve motivation and vitality (engagement) from an employee perspective. By combining alignment with management strategy, the situation of each organization, and the aspirations of employees, we will plan and promote measures to maximize the performance of the entire business.

Position:

Why We Hire

In the group's overall growth strategy, the advertising business has been positioned as a new pillar, and we are entering a critical phase of business expansion. Accordingly, strengthening our human resources and organizational aspects is essential, and we have created this new position to promote "aggressive human resources" that connects management and the field.We are looking for someone who can quickly develop and promote a system that will enable both the company and its employees to grow based on a new strategy.

The Organization Planning Section is in the start-up phase and currently has one organization head and one staff member. Three new staff members will be hired, bringing the total to five.

Attractions

As this is a newly established department, there are almost no routine tasks, providing an environment where individuals can take on challenges with a high degree of autonomy. Being an HR organization directly under the business division, we are close to management and business leaders, allowing you to directly feel the impact of your initiatives on business results.

Position Details

1.HR System Planning & Design

- Planning, design, implementation, and operation of HR systems (evaluation, compensation, grading, career development, training, retention, etc.)

- Planning, implementation, and operation of employee career development programs

-I dentifying challenges related to talent development and retention, and formulating/executing solutions

- Planning, design, and promotion of talent management programs (talent identification, development, placement, evaluation, and promotion)

- Planning and execution of productivity improvement initiatives leveraging AI and systems

2.Promotion of Recruitment & Development Initiatives

- Planning and execution of talent acquisition strategies essential for business growth

- Design and operation of training programs by hierarchy and function

3.Executive Support

- Serving as an HR Partner to managing officers and business leaders

- Creating reports and proposing initiatives directly linked to management strategy

4.HR Data Analysis & Insight Generation

- Analyzing employee surveys and HR data to report and make recommendations to management and business leaders

- Planning new initiatives by integrating data and employee feedback

Work Environment

Organizational Structure

- Division: Ad & Media Company Global Ad Division: Approx. 700 employees

- Department: Corporate Strategy Department / Organizational Planning Section: 7 members

- Age Range: 20s to 40s

- Ratio: More than half are mid-career hires

Mandatory Qualifications:

- Experienced Hire: Experience in HR planning at a business company, or project promotion experience at an HR consulting firm.

- Potential Hire: No prior experience required. Strong motivation to build a career in the HR domain is highly valued.

Desired Qualifications:

‐ Experience in one of the following areas: talent development, recruitment, or organizational development

‐ Problem-setting and problem-solving skills

‐ Logical communication skills

‐ Candidates from consulting firms or training companies are welcome

‐ English proficiency (potential for collaboration with overseas group companies)

Desired Candidate Profile

- Energetic and positive approach to work

‐ Always aware of challenges, capable of independent thought and action

‐ Enjoys interacting with people and can build trust with diverse stakeholders

‐ Possesses critical thinking skills to question the "norm" and pursue better systems

‐ Motivated to create a significant impact through their work

Other Information:

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

English Requirement: Yes
*TOEIC, TOEFL, IELTS, etc.
*Details will be provided if you proceed to the selection process.

Rakuten Group, Inc. Homepage Link

- Benefits: https://corp.rakuten.co.jp/careers/benefit/

- Recruitment Information: https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed

- Rakuten Culture: https://corp.rakuten.co.jp/careers/culture/

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