Department: The Department 800431
Employment Type: Full Time
Location: The Department
Reporting To: Alyssa Pinson
A Taste of Who We Are:
Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
Reporting to the Hospitality Manager, the Planning and Design Administrator is a hybridized role responsible for the seamless facilitation of event logistics and the elevated visual curation of our luxury event space. This position bridges the gap between administrative planning and on-site aesthetic execution—ensuring every buffet, plated dinner, and corporate event is both operationally sound and visually cohesive.
· Logistical Facilitation: Manage the completion of the Dry Goods administrative process, operational pull sheets, and planning of equipment usage for all assigned events.
· Design & Aesthetic Curation: Coordinate food vessels and custom disposables with the necessary teams based on service level and design; conceptualize and build layouts for food and beverage stations to ensure a high-end, cohesive look.
· Visual Communication: Type and print all guest-facing collateral, including custom food labels, tasting menus, and directional signage, that align with the Brand Manager standards.
· Visual Communication: Type and print all guest-facing collateral, including custom food labels, tasting menus, and directional signage, and station signage that align with the venue’s luxury branding with the Brand Manager standards
· Event Coordination: Act as the integral link between the Event Producers and the operations team to communicate event changes (guest counts, menu updates, etc.) and ensure paperwork is updated in real-time.
· Inventory Management: Conduct monthly inventories of special-order vessels and design elements to ensure the sales and operations teams have accurate resources.
· Production Excellence: Follow strict production timelines and expectations while constantly striving to improve operational standards and the "Hudson’s" guest experience.
· Collaborative Support: Partner closely with the Hospitality Manager to troubleshoot issues before they escalate and provide timely status updates on all planning phases.
· Performs other related duties as assigned.
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Education: Bachelor’s degree in business, Hospitality Management, or equivalent industry experience preferred.
Experience: 2+ years in hospitality or food service, with a strong background in administrative support and customer service.
Technical Skills: Proficiency in Microsoft Office Suite (Excel is a must); ability to create or learn digital station layouts and design tools
We offer a range of benefits for eligibles team members, including:
To see a summary of current benefits, please visit https://www.continentalserves.com/work-at-continental/#benefits
The Great Lakes Food & Beverage Leader
Founded in 1989, Continental has grown from an office coffee and vending specialist to consistently ranking as one of the top events and contract dining and refreshment providers in the nation.
Guided by industry leaders and powered by the largest collection of culinary talent in the Midwest, our award-winning team has a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services.
Our singular mission is to delight our guests, every meal, every day.
It’s no secret that food brings us together. A cup of coffee is a chance to meet someone new. A meal is an opportunity to collaborate. At Continental, developing experiences that connect people is at the heart of everything we do.
Discover first-hand the passion of a full-service team committed to your vision and customizing services to support it.
Micro-Markets • Food Delivery • Full-Service Dining • Innovative Vending • Office Coffee & Water • Pantry Services • Barista Bars • Catering • Premier Events
Looking to grow your career on your terms? Get to know us more.
We Are Curious.
Bold, original thinking, and an innate curiosity for what’s new and next drives us to shake things up and create remarkable experiences.
We Dream Big.
We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we’re not afraid to dig into a challenge.
We Champion Each Other.
Collaboration, teamwork, and trust aren’t just buzzwords to us—they truly define our culture.
We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafés, premier events and more. If hospitality is in your DNA, if you’re passionate about making difference, if you’re eager to roll up your sleeves and be part of a team, we’re looking for you.
