The Planner Maintenance Line forecasts, plans, and schedules maintenance events to maintain Federal Aviation Administration (FAA) regulatory compliance. The Planner will be responsible for ensuring all maintenance is scheduled within the required time providing viable options necessary to route, re-route, and swap aircraft flying lines to accommodate the planned maintenance requirements. The Planner ensures no overfly activity of maintenance tasks while balancing the needs of Technical Operations, System Operations, Marketing, and other internal/external customers.

Essential Responsibilities

• Ensures that the required maintenance is scheduled and accomplished within the calendar, flight-hour, and flight cycle limits as specified by JetBlue’s approved maintenance programs, Federal Aviation Regulations, Airworthiness Directives and Special Instructions

• Schedules and prepares work packages for Aircraft/Engines Initial Airworthiness (IAW) established procedures

• Coordinates material support requirements for routine and non-routine items

• Manages plot and routing changes such that all maintenance events are scheduled and performed within the time interval (i.e., flight hours, cycles, days, etc.) of the task while accounting for labor, ground time, parts, tooling, facilities, weather, etc.

• Ensures all scheduled planned maintenance is replotted correctly after any swap/reroute event

• Tracks accomplishment of Aircraft Service and Weekly Checks, as well as other low-time items, including Maintenance Equipment Lists (MELs) and other Maintenance Deferred Defect Records (MDDRs)

• Assists with the recovery plan in the event the system operation is impacted by delays or cancellations

• Ensures compliance with and tracking of aircraft to designated maintenance locations to meet projected induction date into JetBlue system (i.e., maintenance ferries, repositioning flights, etc.)

• Collaborates with System Operation, Airports and Technical Operations Leadership to identify operational issues which impact necessary ground time for planned maintenance

• Collaborates with training and integration of new planners fostering a positive learning environment and helping promote continuous professional development within the department

• Other duties as assigned

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma

• Two (2) years of aviation experience or one (1) year of leadership experience

• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge

• Depending on location, may need to acquire and maintain a United States Customs Clearance 

• Proficient with Microsoft Office Suite

• Knowledge of Federal Aviation Regulations (FARs), Airworthy Directives (ADs) and Service Bulletins (SBs)

• Strong verbal and written communication skills

• Strong analytical skills

• Ability to work well with others

• Available for overnight travel (10%)

• Available to work flexible hours with short notice

• Must pass a ten (10) year background check and pre-employment drug test

• Must be legally eligible to work in the country in which the position is located

• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor's degree in Aviation or Business

• Five (5) years of aviation experience in Maintenance Planning

• Five (5) years of leadership experience

• Proficient in TRAX and TOPS

• Establishing credible cross-divisional relationships

• Results oriented with the ability to balance diverse and dynamic operational requirements

• Strong organizational skills with the ability to manage multiple projects simultaneously

• Flexibility, agility and change management skills

• Ability to work under pressure, multitask and make critical decisions in a fast-paced environment

Crewmember Expectations:

• Regular attendance and punctuality

• Flexibility to work different hours and shifts and be available to respond on short notice

• Able to maintain a professional appearance

• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun

• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards

• Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures, and risk controls

• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

• Shift work required

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)