Job Description

DHL Express - Connecting People Through Quality and Exceptional Service

DHL, a leader in express delivery since 1969, operates in over 220 countries and territories. We strive to be the Employer of Choice and a Great Company to Work for All, creating value for our People, Leaders, Customers, Suppliers, and Communities. Recognized as the No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine, we maintain the highest standards of excellence.

We are transforming our operations by embracing digitalization and prioritizing sustainability. Our commitment to diversity, equity, inclusion, and belonging ensures that every individual’s contributions are valued. Join our "Insanely Customer Centric" Team and become a Certified International Specialist—together, we can make a meaningful impact. Start YOUR career with DHL today!

Work Location: Chek Lap Kok

How will you contribute to the success of DHL?

• Understands the customer needs and ensures execution of the contractual agreements with customers with regard to capacity access and prioritization of the products on the network
• Implements the optimization of flight load planning
• Work closely with colleagues across the globe to ensure optimum utilization and resource management of multi-leg movements.
• Ensure optimum utilization of the available ACS capacity on the DHL flown and trucking network
• Use load optimization software, such as iCargo & CAT, to balance cargo weight and volume effectively, preventing overloading or unused space.
• Identify opportunities to enhance capacity optimization.
• Communicate with sales teams to provide visibility into available cargo space and discuss potential overbookings.
• Track daily flight capacity and cargo load factors to make adjustments in real-time as needed.
• Stay updated on regulatory changes affecting cargo operations, ensuring adherence to industry and other relevant standards.

Do you have what it takes?

• Bachelor’s Degree or equivalent experience/qualification
• Good knowledge of the DHL products and processes including aircraft and truck specifications
• Experience in load planning and space optimization to ensure maximum utilization of available cargo space.
• Strong decision-making abilities, especially under time-sensitive conditions where planning adjustments need to be implemented quickly
• Flexibility to adjust plans quickly in response to changing demand or unexpected disruptions.
• High level of precision to manage weight limits, space constraints, and ensure data accuracy in planning systems.
• Basic knowledge of statistical analysis tools for forecasting and optimization.
• Ability to work effectively under pressure
• Ability to communicate with internal and external stakeholders, including sales teams, operations, and customers.
• Evident team player with a high collaborative focus
• Proficiency with all key PC applications.
• Shift duty is required

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate).

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (Express) (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing.