We have a fantastic opportunity for a proactive and driven Planned Repairs Manager to join our team and play a key role in delivering high-quality planned repairs services.
At Bromford Flagship Livewest, we're passionate about putting our customers at the heart of everything we do.
As Planned Repairs Manager you’ll lead the day-to-day management of subcontractors and commercial administrators, ensuring projects are delivered efficiently, on time, and to the highest standard. With a strong focus on performance, value for money, and customer satisfaction, you’ll drive continuous improvement across the service.
Location: Negotiable - Norwich Office, Dereham Office
Managing planned repairs projects from start to finish, ensuring work is fit for purpose
Overseeing and supervising subcontractors to maximise performance and efficiency
Working closely with Commercial Administrators and the Operations Manager
Monitoring KPIs, performance data, and contractor outputs to drive improvements
Leading regular contractor review meetings (monthly & quarterly)
Supporting and developing your team to ensure effective service delivery
Contributing to budget awareness and cost-effective decision-making
Championing a culture of continuous improvement and customer focus
Building strong relationships with internal teams and external partners
Ensuring compliance with health & safety, data protection, and company policies
For full details of the role and responsibilities, please see the Planned Repairs Manager - The Part I Play
Essential:
Strong leadership skills with the ability to motivate and manage teams
Excellent communication skills (written and verbal)
Good IT skills including Microsoft Office
Knowledge of health & safety within a maintenance or construction environment
Ability to make proactive decisions and manage workloads effectively
Full UK driving licence
Desirable:
Experience in social housing or maintenance environments
Background as a Supervisor, Foreman, or Manager
Project management experience across multiple workstreams
Budget awareness and commercial understanding
Relevant trade or management qualification
You’ll be part of an organisation that:
Puts people and customers first
Encourages innovation and new ideas
Supports continuous learning and development
Values teamwork, respect, and accountability
Strives to deliver outstanding services and sustainable communities
In return for your experience and commitment, we offer a competitive salary along with excellent benefits package. You can view the full details by clicking here
To apply, click below and upload your CV (PDF format), along with a supporting statement explaining why you are the right person for the role.
Closing date: 17th June 2026 (Midnight)
Interview date: Week commencing 22nd June 2026
No agencies please.
Flagship Services is part of Bromford Flagship Livewest By joining us you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Livewest Group. Join us to help create communities where people can put down roots, feel secure, and thrive.
We’re Flagship. We build homes, let, improve and maintain them for people in need. We don’t simply want to make a difference to our customers and their communities – we want to solve the housing crisis too.
