Job Description

Plan of Record Benefit Lead

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Planned Of Record (POR) is a key process that contributes heavily to the overall Customer Support Organization (CSO) structural and operational transformation. In essence CSO POR process coordinates operational execution of transformational projects that impact positively CSO Organization and Profit & Loss (P&L)

As Savings Lead you will coordinate all benefits/savings coming from functional programs making sure results are following expected trajectory and the impact on CSO P&L. Also, aspects such as integrity / logic / calculation and alignment with functions are included in the scope.

The ideal candidate will have to create a collaborative environment between multiple functions teams making sure all process participants are aligned with a single vision of making savings targets, otherwise collectively bring ideas to close gaps.

Responsibilities

- Strategic Planning: Drive alignment across CSO Functions on expected savings that will be reported as part of planning process (Flash/Budget).

- Financial Management: Feed financial processes such as (Actual / Flash / Budget / LTP) including savings logic sign off.

- Reporting: Socialize expected program savings to CSO Functions and Leadership including deviations from targets, narratives, mitigation plans etc.

- Leadership Reviews: Savings socialization on CSO POR Forums and leadership checkpoints (usually in front of L2/L3). Investments associated are usually included in the reviews.

- P&L Linkage: Make sure CSO POR Savings flow across planning tools including alignment with Function Cost Leads & Segment Leads.

- Partnering: Day-to-day partnering with CSO POR Investment Lead, to operationalize savings opportunities or reductions based on investment adjustments. Partnering also includes cooperative work with Investment Lead to create consolidated CSO POR views and reporting.

- Ad Hoc: Additional reporting or planning needs related to Savings. It may also include information to be presented to executives

Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in service business management, finance, function cost lead, business planning, or a related field.

Preferred Certifications
NA

Knowledge & Skills
• Agile Methodology

• High financial acumen

• CSO extended E2E knowledge
• Analytics
• Business Strategies
• Data Analysis
• Key Performance Indicators (KPIs)
• Thought Leadership
• Value Propositions

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Financial Fluency
• Customer Centricity

Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

No

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal"