
There’s never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance in New Jersey.
Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation.
The General Claims department is seeking a PL Claims Specialist (II/ Sr.) The PL Claims Specialist will appropriately manage and resolve bodily injury claims across multiple states, and if necessary, through the litigation process. This includes contacting insureds, claimants, attorneys, witnesses and other carriers, and investigating, negotiating, and settling claims based on company guidelines and applicable law, as well as securing and maintaining required licenses.
Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.
Initiate appropriate action to conclude all clams in a manner consistent with existing law, licensure and company guidelines
Conduct ongoing review independently and with supervisor of all assigned files focusing on adequacy of reserves and required investigation
Communicate effectively with trial counsel and prepare required reports necessary for evaluation and conclusion of litigated claims
Investigate, review, analyze, and evaluate assigned bodily injury claims expeditiously, and if necessary, through the litigation process, in preparation for prompt resolution.
Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.
A minimum of 1 year of prior bodily injury claims experience is required.
Strong multi-tasking, problem-solving and decision-making skills.
Excellent verbal and written communication skills.
Ability to juggle multiple priorities and manage time effectively.
The ability to think critically, use resources and seek answers.
High school diploma or GED
Preferred Qualifications:
Connecticut License
Salary:
This position can be filled at the II or Senior level depending on experience and expertise.
Level II: $ 67,542.80 - $85,174
Senior Level: $ 84,609.85 - $98,261
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $67,543-$85,174
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers.
- 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023)
- 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers*
- 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies
- 2021 American Heart Association Gold Level Workplace Health Achievement
- 2020 American Heart Association Silver Level Workplace Health Achievement
- 2019 Forbes Best Mid-size Employers in the country
*J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.