Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Promotes coffee consumption by educating customers; sells coffee and coffee grinding and brewing equipment, accessories, and supplies; prepares and serves a variety of coffee drinks, along with pastries and cookies.

• Key Job Functions
  • Welcomes and greets every customer as they enter the outlet
  • Determine customer needs and appropriately suggest product with every customer to enhance service and meet sales goals
  • Follows Sonesta Service standards with every guest interaction
  • Prepares PJ's Coffee Cafe beverages according to standards in F&B SOP Manual
  • Follows store policy and procedures for operational flow
  • Follows health, safety and sanitation guidelines for all products
  • Itemizes and totals check for service or totals takeout transaction on cash register and accepts payment
  • Follows Hotel's cash handling procedures and cash register policies
  • Stocks and replenishes merchandise and rotates stock
  • Performs cleaning tasks as assigned in daily opening and/or closing duties to maintain cleanliness standards
  • Maximize revenue and contribute to store sales goals by reducing waste and improving profits
  • Observes safety and security procedures; determines appropriate action beyond guidelines
  • Reports potentially unsafe conditions

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.