Marco's Pizza (Marco's Franchising, LLC)

Pizza Store Crew Member (Insider)

Marco's Pizza (Marco's Franchising, LLC)  •  Gallatin, TN (Onsite)  •  16 hours ago
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Job Description

Marco’s Pizza store crews are like families. To maintain that environment, we hire new Teammates for their values, character, and attitude, and then train the skills they need to become a productive and highly engaged member of the family. Why do we place such high importance on values and character? Because our culture of accountability and operational excellence demands it. At Marco’s Pizza, we expect each member of the team to habitually See It, Own It, Solve It, and Do It!

Our Insiders (Pizza Makers) are the key to making the premium quality pizzas, subs, CheezyBread, etc that Marco’s Pizza is known for and that our Guests expect. Insiders work multiple stations within our stores, from Dough Stretching, to Saucing and Cheesing, to the Cut Table, and even the cash registers and phones, where they directly interact with our valued Guests. Friendliness, persistent smiling, and loving what they do are critical qualities of Marco’s Pizza Insiders.

If being part of this kind of a values-based, close-knit family environment interests you, then continue reading and consider applying for an “Insider” (Pizza Maker) position within the Marco’s Pizza family.

Insider Job Requirements

Knowledge

Successful applicants must be knowledgeable in the concepts of:
  • Personal responsibility and accountability
  • Teamwork
  • Pride (in both self and team)
  • Hospitality, and what it means to delight Guests
  • Self-motivation and initiative
  • Integrity, Trust, and Honor
Skills

Successful applicants must be able to demonstrate:
  • A strong work ethic that showcases personal responsibility, accountability, hospitality, self-motivation, initiative, integrity, and moral behavior
  • The ability to work as part of a purpose-driven, highly engaged team dedicated to providing Marco’s Pizza Guests with a Five-Star Experience
  • Pride in personal appearance, pride in the team, and pride in its products and service
  • Sincerity in providing Guest Delight
  • The ability to follow verbal and written instructions
  • Basic mathematical skills, which include addition, subtraction, multiplication, and division
  • The ability to tactfully and effectively communicate with supervisors, Team Mates, and Guests, both verbally and in writing
  • The ability to effectively work in often high tempo, stressful environments demanding attention to detail
Attributes/Abilities/Attitudes

Successful applicants must possess the following attributes:
  • Enjoys serving Guests at a Five-Star level of service and hospitality
  • Able to work flexible schedules
  • Tact, courtesy, and respectfulness
  • Consistently gives total effort and demonstrates initiative
  • Maturity
  • Comfortable with using technology and restaurant equipment
  • Safety consciousness and a willingness to stop unsafe acts
  • Handles high operational tempos and stress in a professional and courteous way
  • Aligns personal actions and attitudes to support the Marco’s Pizza team and to delight our Guests
  • Must be able to adopt the Marco’s Cultural Beliefs and then consistently demonstrate them
Marco's Pizza (Marco's Franchising, LLC)

About Marco's Pizza (Marco's Franchising, LLC)

Headquartered in Toledo, Ohio, Marco’s Pizza is one of the fastest-growing pizza brands in the United States. Marco’s was founded in 1978 by Italian-born Pasquale (“Pat”) Giammarco and thrives to deliver a high-quality pizza experience, known for its dough made from scratch and its three fresh signature cheeses. The company has grown from its roots as a beloved Ohio brand to operate and franchise over 1,200 stores in 35 states with locations in Puerto Rico, the Bahamas, and Mexico. Most recently, Marco’s was recognized as America’s Favorite Restaurant in the Limited-Service Pizza category by Nation’s Restaurant News using Technomic Ignite Consumer 2024 dataꝉꝉ. Other recent accolades include ranking No. 48 on Entrepreneur Magazine’s 2024 “Franchise 500” ranking, earning a coveted spot as the only top 5 pizza chain to rank on Newsweek’s 2025 “America’s Best Customer Service” in pizza chains list, earning a spot on QSR’s Top 50, and being featured on Nation’s Restaurant News’ prestigious “Top 500” ranking.

​​ꝉꝉ​According to Technomic’s 2024 America’s Favorite Restaurants data, Marco’s Pizza secured the top spot in the Limited-Service Pizza category with a 53.4% composite top-box rating, indicating the share of recent guests who gave the brand the highest possible rating for each of the guest experience attributes. Data for America’s Favorite Chains comes from Technomic Ignite Consumer, which collects information about how brands impact consumers and how consumers interact with those brands via online surveys. For more information: www.technomic.com/ignite-consumer.

Industry
Food & Beverage
Company Size
5,001-10,000 employees
Headquarters
Toledo, Ohio
Year Founded
1978
Website
marcos.com
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