Job Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

A Pala Lead supervises the production of Roman-style Pizza alla Pala, Focaccia, and other Bakery items in a single Eataly location’s baking facility. Reports to the Head Chef and Sous Chef Managers.

• Supervises and directs the bakery/pizza production staff at the direction of the Head Chef.
• Assists the Head Chef and Sous Chef Managers with leading, training and developing team members
• Prepares pizza, focaccia, and other bakery items according to specific recipes
• Manage the stock of raw materials, place orders, and take care of the inventory of the department.
• Complies with all portion sizes, quality standards, department rules, policies and procedures
• Maintains a clean and sanitary food production area according to Department of Health standards
• Works towards mastering all shifts in pizza and bakery production
• Assists Sales Associates if needed and engages with guests interested in learning about pizza, focaccia, and other bakery products
• Ensures a clean and sanitary food production area
• Performs cashier duties including processing returns, voids and exchanges when necessary
• Documents, investigates, elevates and resolves employee and guest incidents
• Performs other duties as required or assigned

Qualifications

• High school diploma or equivalent
• 1+ year of experience in a back of house production position
• 1+ year of supervisory experience
• Good work ethic, communication and time management skills

Job Requirements

• Availability to work onsite with a flexible, open schedule often including evenings and weekends, as well as occasional early-morning/overnight shifts.
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for at least 8 hours, including standing, walking, bending and squatting
• Ability to work with an electric pizza convection oven and commercial spiral mix

Compensation: The base pay for this position is $22 - $27 per hour

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.