Lorikeet is redefining what customer support looks like — and we're just getting started.
We build AI that handles complex, high-volume support for fintechs, healthtechs, marketplaces, and delivery services. Not chatbot-tier AI. The kind that actually resolves tickets, gives support teams their time back, and raises the bar for what software can do.
We're backed by over $50M USD from QED, Blackbird, and Square Peg, with backing from operators like Claire Hughes Johnson (ex-Stripe COO) and Cristina Cordova (Linear COO), plus founders of Canva, Atlassian, and Airwallex. We're the first company since Canva to be funded at early stage by all three of Australia's top VC funds — which tells you something about the calibre of people who've looked closely at what we're building and said yes.
Our customers include some of the largest telehealth, fintech, and marketplace companies in the US and Australia — many handling over a million support tickets a year. The problems are real, the scale is real, and the work matters.
If you want to build something that genuinely changes how businesses and customers interact — this is the place.
Not seeing the right job for you just yet?
We’d still love to hear from you! If you’re exceptional at what you do and excited about Lorikeet, pitch us a role. Tell us how your skills could make an impact here, and we’ll be in touch if there’s a great fit -- now or in the future.
We’re particularly excited by:
Multidisciplinary talent – Designers who code, PMs who design, marketers who close deals, accountants who build functions from scratch.
Proven excellence in demanding environments – Rapid promotions at top startups, early promotions in consulting, founders who have built and scaled businesses.
Think you can add something special to Lorikeet? We'd love to hear from you.
Lorikeet is a platform that complex and regulated businesses use to provide their customers with a universal concierge. Lorikeet does this with AI agents that work across voice, chat and email. The agents are built on a unique architecture that focuses on flexibility and the ability to take actions to solve customers’ problems (not just tell them to self serve) in the most challenging circumstances.
Our customers include global FinTech, HealthTechs, crypto marketplaces, and other complex businesses.
They chose Lorikeet because scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, nor does implementing low-quality "help center summary" chatbots.
Lorikeet leverages best-in-class AI and a powerful workflow engine to deliver high-quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions.
