Job Description

Under the general direction of the Shift Manager, Table Games, this position is responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process . Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.

Key Accountabilities

• Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
• Monitors table games operations on a shift basis
• May monitor slots at some locations
• Responds to and resolves issues as escalated
• Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
• Verifies jackpots and table games wins
• Assesses active table game performance/results and reports to the Shift Manager
• Trains team members
• Participates in all table games marketing initiatives
• Inspects the games area for repair, maintenance and facilities reporting
• Verifies team members timesheets
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manages other initiatives as required

Education and Qualifications

• High School Diploma
• Post Secondary education or suitable combination of education and experience an asset
• Minimum 3 years of experience in gaming management
• Minimum 3 years leadership experience
• Food Safety Certificate
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office
• Bilingual (English/French) is an asset but not required

Work Environment Considerations

• Regular casino environment, standing or walking for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional work hours for our 24/7/365 operations

• Minimum Rate (CAD $) | Minimum Salary (CAD $)
  
  32.25
• Job Rate (CAD $) | Midpoint Salary (CAD $)
  
  36.80
• Maximum Rate (CAD $) | Maximum Salary (CAD $)
  
  36.80

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!