Job Description

The Litigation Processor is responsible for providing clerical support to the General Claims Legal Department by reviewing, analyzing, and processing incoming complaints directed to the Company.

Essential Duties and Responsibilities:

• Provide support to staff attorneys in processing complaints.

• Provide support to the PIP Litigation team in processing PIP arbitration demands.

• Provide support as needed to FNOL (First Notice of Loss) Dept in taking claims.

• Receive, analyze, and process complaints, determine type of lawsuit, and prepare investigation file accordingly. Assign trail adjuster, submit complaint to staff attorney for review.

• Process various types of legal letters to defense firms and insureds.

• Maintain Legal Exchange (electronic billing site) by creating matters, closing matter and processing attorney invoices for payment.

• Periodic telephone communications with insureds, plaintiff counsel and defense firms regarding the status of legal pleadings.

• Update Claim Center to reflect all litigation information.

• Process incoming mail and import in to Claim Center for further review.

• Review the investigation file material, select appropriate document information, and electronically send to defense firms.

• Obtain additional underwriting documentation such as declaration sheets, policy jackets and police reports.

• Process vendor invoices for payment through Claim Center financial system.

Required Qualifications:

• Strong organizational skills and the ability to meet deadlines in a high-volume environment due to time sensitivity of legal pleadings.

• The ability to work independently as well as in a team environment.

• Excellent verbal and written communication skills.

• Computer knowledge and strong data entry skills.

• The ability to manage time and tasks effectively and efficiently.

• Must have good typing skills.

• Strong knowledge/experience of MS Word, Excel, and Outlook.

• Skilled in problem solving and as well as decision making.

• Detail oriented as well as the ability to multitask.

• Minimum High School Diploma or GED equivalent.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs.

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $46,950-$54,546

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.