PSI Pax, Inc.

PIEE SME (2781)

PSI Pax, Inc.  •  Maryland (Onsite)  •  1 day ago
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Job Description

PSI Pax, Inc. has an exciting opportunity for a PIEE SME to join our team in support of our client in  Indian Head, MD and remote.Duties & Responsibilities:Support release management for the NAVSEA ERP Business Office (NEBO) for the Procurement Integrated Enterprise Environment (PIEE).  Performs tasks related to deployment and sustainment of PIEE modules including:
  • Serve as liaison with NAVSEA PIEE Government Administrators (GAMs).
  • Assess PIEE releases for impacts to NAVSEA and provide the results of analysis to GAM Community.
  • Coordinate release testing with NAVSEA Subject Matter Experts in the appropriate PIEE module, compile results, and identify deficiencies along with business impacts.
  • Recommend business work-arounds for system defects.
  • Support PIEE release deployment to NAVSEA Users including preparation of pre-release communications, responding to end user trouble tickets, support release-related training, and monitor interface data for accuracy.
  • Prepare documentation required for end-user training.
  • Coordinate with users and the PIEE PMO to meet changing user access requirements, communicate defects, recommended solutions, and information security policies.
  • Respond to NAVSEA End User PIEE Help Desk Tickets.
  • Support data call responses to PIEE user community and/or auditors.
  • Apply thorough technical and business knowledge of the PIEE System in performing operations of complex difficulty in order for the system to meet the ongoing Navy business operations requirements.
Required Qualifications:
  • Secret Clearance.  Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.  
  • Must have at least seven (7) years of related experience in a PIEE and/or its modules.
  • Must be proficient in Microsoft Office Suite.
  • Must work well independently; have the ability to interface with customers in senior/executive level positions. 
  • Must have strong written and verbal communication skills and must provide customer service both internally and externally. 
Desired Qualifications:
  • Navy ERP experience is desired.
  • Familiarity with trouble ticket systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.
Education Requirements:
  • Bachelor’s Degree (Any Business or IT discipline).
Education Substitution:
  • An additional three (3) years of directly related experience can be substituted for degree.
PSI Pax is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. 
   PSI Pax, Inc. is an E-Verify Participant  
PSI Pax, Inc.

About PSI Pax, Inc.

PSI Pax, Inc., established in 2006 and headquartered in California, Maryland, is an Economically Disadvantaged Women-Owned Small Business (EDWOSB) that provides agile program, business, and financial management; software engineering and integration; data analytics and business intelligence; cyber security; IT system administration; IT service management; and supply chain management services. PSI Pax is appraised at Capability Maturity Model Integration (CMMI) Maturity Level 3 (ML3) for Development and Services, and has Information Technology Infrastructure Library (ITIL) trained and certified staff.

Our CMMI ML3 designation supports our commitment to continuous service improvement. Our established and proven processes provide the framework for us to deliver improvement-focused service and high-quality performance to our customers.

We are dedicated to our core values of People, Service, and Integrity and live them every day through the way we support our employees, clients, and the community. Visit our website to learn more about our service areas, company culture, and joining our team.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
California, MD
Year Founded
2006
Website
psipax.com
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