Job Description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Pickleball Ambassador is responsible for the oversight of pickleball open play activities. The ambassador will ensure the safe operation, setup and breakdown of all equipment, reporting any damages to management. The pickleball ambassador will set the tone for daily open play, adjusting game length and rotations based on volume of attendance, facilitate positive play and adherence to Kroc Center Core Commitments, addressing any concerns to MOD and escalating member conduct issues as appropriate. The pickleball ambassador will welcome new players to the game and help players new to the Kroc Center understand game structure.

Essential Functions

• Follow and ensure adherence to The Salvation Army Policies and Procedures including, but not limited to Finance, General Safety, and Protecting the Mission Youth, Elders, and Dependent Adult Safety Program.
• Setup, breakdown and properly store all pickleball equipment for Open Play.
• Welcome new players and be available to give minor feedback and support, suggesting lessons as appropriate.
• Play during the session, as appropriate based on attendance (playing with the members to support culture).
• Clearly communicate daily game structure / points play-to base on volume.
• Ensure positive, effective communication between and among players, Kroc Center staff and other users. Use existing signs and work with management to create additional methods to best communicate during play as well as update notifications and announcements.
• Attend regularly scheduled meetings and initiate meetings with appropriate staff, for the purpose of sharing and gathering appropriate information to ensure the fulfillment of the Kroc Center pickleball program.
• Assist in the development of curriculum, including a monthly calendar and seasonal opportunities.
• Ensure the completion of regular, ongoing safety and cleaning logs, file as appropriate.
• Ensure all incidents are properly logged and communicated to the appropriate parties, which may include meeting with a child’s parents to develop a behavior plan.
• Maintain current inventory of pickleball equipment and supplies.

All Employees

• Perform all other duties, as assigned.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to be able to lift up to 40lbs. Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer and telephone.

Minimum Qualifications

• 1+ years’ experience playing pickleball in a recreational setting.
• Must be at least 21 years.
• High School Diploma preferred.
• CPR, AED & First Aid certification or ability to obtain within 90 days of hire.

Skills, Knowledge & Abilities

• Must be able to read, write and communicate well in English.
• Have strong interpersonal & communication skills. Able to generate, maintain & demonstrate a friendly, caring, nurturing and enthusiastic, and positive attitude.
• Maintain a professional attitude and approach to problem solving and to maintain confidentiality.
• Ability to work well with Managers, Directors, Support staff, and Divisional Team.
• Ability to effectively understand, reflect, communicate the Christian mission, vision, goals and strengths of The Salvation Army Ray and Joan Kroc Corps Community Center
• Ability to function proactively and effectively with minimal supervision.
• Ability to work well with a diverse population, including people with disabilities and individuals from a variety of backgrounds.
• Experience in coaching/motivating groups & have proven leadership skills.
• Ability to respond professionally to requests and inquiries from guests, members and staff.
• Working knowledge of basic computer programs such as Office.