Job Description

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

Piaget is seeking a driven Commercial Executive to play a pivotal role in managing and optimizing our multi-channel footprint in Korea. This position offers a unique opportunity to oversee diverse business models, including retail, wholesale and Duty Free. You will actively collaborate with key partners, refine boutique operations, and drive client experiences across all touchpoints. Step into a vibrant environment where your strategic vision and operational agility directly power the Maison’s growth.

KEY RESPONSIBILITIES

1. Retail Operations

• Oversee daily operational processes, including administrative workflows, office management, store support, and vendor coordination.
• Drive operational excellence across stores by standardizing and optimizing SOPs.
• Support store teams in operational execution, ensuring alignment with company standards and business objectives.
• Monitor store operations and proactively identify areas for improvement.
• Handle urgent operational issues (e.g.,maintenance, logistics, or store-related incidents) in a timely manner.
• Ensure compliance with company policies, internal controls, and local regulations.
• Provide administrative and operational support to drive overall business performance.

2. CRC Operations

• Uphold the Piaget standards by developing CRC guidelines and FAQs.
• Assess potential and propose development opportunities in partnership with CRC Team

3. Lead Boutique Projects

• Prepare and manage retail projects: BTQ opening, closing, renovation, support pop-up/in events, including preparation of related documents.
• Manage contracts, documentation, expense claims, and internal approval processes.
• Cost control and operational expense management

Qualifications and Experience:

• 3–5 years of experience in retail operations, or retail preferably within luxury brands
• Positive, proactive, and can-do attitude, with willingness to go the extra mile when needed (e.g., supporting systems)
• Strong interpersonal skills with the ability to build rapport with frontline teams and understand their needs
• Strong organizational and multitasking skills
• Excellent communication and coordination abilities
• Detail-oriented with strong execution capability
• Ability to work under pressure and adapt to a fast-paced environment
• Proactive mindset with strong ownership
• Familiar with SOP development and process optimization

Competency

• Execution & ownership
• Problem-solving and analytical thinking
• Time management and prioritization
• Stakeholder management
• Adaptability and resilience