Job Description

Are you looking for a better work/life balance?

If you’re a registered Physio looking for a role away from shift work when read on!

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

We have clinic locations across Wales and offer a hybrid working environment.

As a Physiotherapist Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
• Full or part time hours (minimum 3 days per week)
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
• £39,500 starting salary, rising to £40,500 after DWP approval
• 10% of Salary Bonus scheme (based on quality and performance)
• Hybrid working – home and clinic based (up to 3 days per week)
• Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9

Other benefits

• HCPC fees paid and full revalidation support
• 5 weeks’ full maternity, adoption and shared parental pay
• Company pension, life assurance and Cycle2Work scheme
• Discounts across retail, travel, technology and wellbeing
• Free access to Headspace (for you and up to 5 others)
• A paid volunteering day each year
• Ongoing training, development and clear career pathways
• 25 days’ holiday (rising to 27) with the option to buy more up to 5 days

Key responsibilities

• Conducting assessments to evaluate how conditions impact daily living
• Observing, listening and gathering information with empathy
• Analysing clinical evidence and supporting documentation
• Producing detailed written reports (3,000–4,000 words)
• Providing clear clinical justification to support DWP decisions
• Continuously developing knowledge across a range of conditions

In this role you will

• Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
• Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
• Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone

Qualifications

About you

• HCPC registered Physiotherapist with a valid PIN and no current restrictions
• Minimum of one year’s post-registration experience
• Strong communication and interpersonal skills
• Ability to produce clear, accurate and detailed reports
• Comfortable working quickly to meet structured targets
• Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
• excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
• A driving licence or access to transport for assessment centre working

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

Additional Information

About Capita HAAS

Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).

Security and compliance

Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting.

This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.

What happens next

Click “I’m Interested” to complete a short application.

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.

If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team:

haasrecruitment@capita.com

0300 303 8544