Job Description

Job Location: East 3rd St Health Center - Los Angeles, CA 90022
Position Type: Full TimeEducation
Level: Doctoral Degree
Salary Range: $233,694.00 - $303,697.00 Salary
Travel Percentage: Local Travel Site to Site
Job Shift: Day
Job Category: Health CareIn addition to clinical duties, the Provider Lead will function as supervisory lead for all providers, except for dental and integrative behavioral health, at the East 3rd Street location. Provider Lead will set the example for the site following policies and procedures through his/her/their work and interaction with staff with care and thought. Provider Lead will conduct reviews of providers, considering clinical acumen, documentation, compliance, and teamwork. Provider Lead will provide clinical insight to quality projects and lead the site with the execution of said projects.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Support and implement the organization’s vision, mission, and values.
- Serve as local leadership to providers at assigned health center.
- Ensure providers maintain compliance with organizational policies and procedures.
- Ensure supervisory responsibilities are completed during the administrative time.
- Offer guidance on complex cases and serve as mentor.
- Coaching and counsel providers and administer disciplinary actions as needed.
- Contribute to the success of the health center-triad by collaborating with Operations Manager and Nurse Manager to ensure alignment and consistency within all departments.
- Lead quality improvement initiatives and promote safety in the clinic.
- Provide rounding on all providers consistent with CMO cadence requirements.
- Provide full clinical support for incident/grievance investigations including recommendations and executing corrective/disciplinary actions.
- Lead health center recruitment and selection functions for providers of assigned site(s) and ensures appropriate onboarding integration.
- Consult with medical leadership for guidance and other resources for their expertise, like Information Systems, Human Resources, Electronic Health Record team, and local management.
- Assess bottlenecks and develop/adjust workflows to respond to business needs.
- Determine priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.
- Participate in quarterly peer reviews and orientation activities as requested.
- Attend appropriate meetings as requested.
- Work appropriate hours to minimize time as well as help to relieve overload situations/assist other providers.
- Participation in after-hour call coverage (full week) for two weeks (three times a year, depending on staffing).
- Perform all job functions in a professional and courteous manner, including but not limited to answering all general queries in a timely fashion.
- Foster and promote a culture of service excellence and accountability.
- Make competent assessments and document with all relevant problems.
- Develop reasonable plans, including treatment, referrals and use of drugs within scope of practice.
- Perform relevant procedures competently with complete documentation (see provider privileges).
- Provide and consistently document relevant education.
- Respond to patient special needs and appropriate requests.
- Work appropriate hours to minimize patient wait time, as well as help to relieve overload situations/assist other providers.
- Act and communicate in a professional manner to reduce friction with patients, providers, and staff.
- Maintain professional appearance in accordance with organizational policies.
- Participate in committees when requested.
- Cooperate in call panels as scheduled.
- Competency of EPIC electronic medical record is required.
- Supervise advanced practitioners/students adequately.
- Use discretion and judgement in handling sensitive or confidential information.
- Comply with organizational policies and procedures.
- Perform all other duties as assigned.

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
- Doctorate in Medicine or Doctorate in Osteopathy. Completion of post-graduate residency in Family Medicine or Internal Medicine.
- Bachelor’s Degree from a 4-year college or university.
- Unrestricted active medical license in California; active DEA registration or eligibility to obtain; Board certified or eligible.
- At least five years of experience.
- Experience working at an FQHC (preferred).
- Demonstrated leadership experience (required).
- Previous ambulatory clinical experience above and beyond residency (preferred).
- Prior experience with Patient Centered Medical Home model of care delivery.
- Working knowledge of medical Spanish (preferred).
LANGUAGE SKILLS: Ability to read and interpret documents, such as policies and procedures, benefits information, benefit surveys, board minutes, routine mail, simple contracts, and procedure manuals.  Ability to compose routine reports and correspondence.  Ability to speak effectively with employees, visitors, and management.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as milligram per kilogram dosages, ratios (for example urine-serum creatinine), discounts, interest, commissions, proportions, percentages, and the ability to apply concepts of basic algebra and geometry.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Ability to apply common sense to daily situations that arise. Ability to make decisions and execute timely in order to produce a positive outcome.
OTHER SKILLS AND ABILITIES:
- Demonstrate ability and flexibility to work in other areas of the organization as needed.
- Adhere to company’s policies and procedures.
- Maintain active DEA, CPR, and state of CA license.
- Demonstrate a broad knowledge of and competency in management and supervisory functions.
- Demonstrate knowledge of current compliance standards for federal, state and local regulatory agencies.
- Maintain and promote a safe work environment.
- Demonstrate proficiency in computer applications such as Microsoft Excel, Power Point, Word, and Outlook.
- Display positive outlook on the job and promote professional behavior always.
- Ability to organize and manage multiple prioritize work with minimum supervision.
- Leadership skills to provide direction to the health center and inspire others.
- Diplomacy skills to work effectively in politically sensitive situations.
- Ability to manage time efficiently and follow through on duties to completion.
- Understand and commit to maintaining highest level of confidentiality.
- Demonstrated ability to build the trust and respect of patients, staff, colleagues, and other external contacts.
- Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical problems.
- Sensitivity to needs of culturally and linguistically diverse patient and employee population.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms.  The employee frequently is required to stand, walk, and sit.  The employee is occasionally required to climb or balance, stoop, kneel, crouch, or sit.  The employee must frequently lift and/or move up to 10 pounds and occasionally life and/or move up to 30 pounds.  The employee is occasionally required to ascend and descend one flight of stairs.  Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is often low.  However, there are many times when there is a high ambient background noise of phones and multiple conversations.  Must be able to screen out the background noise to concentrate on the work at hand.