Job Description

The Physical Therapy Receptionist is responsible for greeting and processing patients for admission into the Physical Therapy center. This is a full-time, onsite position. We are open Monday to Friday and closed on weekends and major holidays.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Schedule patient appointments
• Verify and pre-certify insurance benefits; build insurance cases
• Coordinate meetings and schedules
• Clean rooms and help with patient care
• Make callbacks to patients
• Keep up with daily supplies (braces, etc.)
• Accept co-pays from patients and issue receipt
• Obtain ABN forms, when needed

Requirements

MINIMUM REQUIREMENTS

• High School Diploma or equivalent
• One (1) year of related experience and/or training

PREFERRED

• Experience in a medical office setting

KNOWLEDGE, SKILLS & ABILITIES

• General knowledge of the healthcare industry and Physical Therapy
• Proficient in Microsoft Office (Word, Excel, Outlook), internet software and electronic medical records (EMR)
• Effective communication, both oral and written
• Ability to comprehend and interpret verbal orders and direction
• Communicates effectively and professionally with patients, visitors, physicians, and coworkers
• Establishes effective working relationships among team members
• Ability to provide excellent customer service during difficult or emotional situations
• Ability to manage workflow and prioritize demands
• High level of confidentiality and discretion

Equal Opportunity Employer/Veterans/Disabled

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