Title: Physical Therapy Patient Registration
Employment Type: Full Time
Work Hours: Monday through Thursday 9:00am - 6:00pm, and Fridays 8:00am - 5:00pm
City: Bettendorf
State: Iowa
We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.
We are seeking a versatile and dedicated individual to join ORA's Physical Therapy Patient Registration team to provide excellent patient care and support in the clinic. In this role, you will communicate with patients to schedule, cancel, or reschedule physical therapy appointments while providing a welcoming environment. The responsibilities for this position include verifying patient demographic information and updating that information as needed, scanning insurance and identification cards, verifying insurance eligibility, and updating patient accounts accordingly. You will handle tasks such as directing or assisting patients in completing appropriate paperwork and answering patient questions, managing point-of-series collections, preparing patient charts for upcoming appointments, and assisting coworkers daily. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a part of the Physical Therapy Patient Registration Team, you will play a vital role in providing excellent patient care by communicating and scheduling physical therapy appointments in a friendly and efficient manner.
This position requires a high school diploma or equivalent. We would prefer previous customer service experience in a medical office setting. A successful candidate will display excellent interpersonal, oral, and written communication skills as well as the ability to organize and prioritize tasks effectively and accurately. This role requires strong computer skills and the ability to efficiently navigate multiple computer applications simultaneously; prior EMR experience is preferred. This candidate must have the flexibility to work some evenings and Saturdays as well as the ability to occasionally travel to other ORA physical therapy clinic locations as needed.
Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held. https://flimp.live/ORAOrthopedicsBenefitSummary
The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks. It is not typical for an individual to be hired at or near the top of the range for their position; compensation decisions are dependent on the facts and circumstances of each case.
ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at www.qcora.com. Apply to join our team today!
ORA Orthopedics is the Quad Cities’ largest and most comprehensive orthopedic provider proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, bracing, physical therapy, pharmacy and outpatient surgery. Our physicians are sub-specialty trained in sports medicine, adult reconstruction, hand and upper extremity, trauma, spine, pediatrics, and pain management.
We are an organization comprised of physicians and medical and administrative staff working together to make a difference in the lives of our patients by providing quality, compassionate, and accessible care.
By providing advanced surgical and nonsurgical care, our focus is returning you to your favorite activities as quickly and healthy as possible. With expertise and compassion, our care focuses on restoring your health, free from injury, and getting you back to what you love to do. At ORA Orthopedics, we are dedicated to you.
Our physicians make up the area’s largest team of orthopedic specialists. They proudly serve as the team physicians for local sports teams and several area colleges and high schools, including: Quad Cities River Bandits, Steamwheelers, St. Ambrose University, Augustana College, Assumption High School, and most area high schools in the Quad Cities.
We are an organization comprised of physicians and medical and administrative staff working together to make a difference in the lives of our patients by providing quality, compassionate, and accessible care.
