Job Description

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a global leader in revenue cycle management (RCM) and specialized clinical services for healthcare organizations in their search for a PHRN Quality Assurance (QA) based in Ortigas, Manila

Salary Range ₱40,000 - ₱50,000 (with Sign-on Bonus Up to ₱50,000)

Work Setup Onsite

Shift Schedule Night Shift (Mon–Fri, fixed weekends off)

Location Ortigas, Pasig City

The role

As a PHRN Quality Assurance (QA), you will play a critical role in maintaining clinical accuracy and operational excellence by auditing healthcare accounts within a BPO setting. You will ensure compliance with established guidelines, client requirements, and regulatory standards while supporting continuous performance improvement across teams.

This is an excellent opportunity for experienced PHRNs with a strong background in auditing and quality assurance who are looking to grow within a dynamic healthcare services environment.

Your Responsibilities:

• Conduct detailed audits of healthcare accounts to ensure accuracy, compliance, and quality standards are met.
• Identify trends, gaps, and process improvement opportunities based on audit findings.
• Provide structured and actionable feedback to team members and operations leaders.
• Ensure adherence to client-specific guidelines, regulatory requirements, and internal quality benchmarks.
• Collaborate with operations and training teams to enhance overall service delivery and performance.
• Prepare and maintain quality reports and documentation for leadership review.

What we're looking for:

• Active Philippine Registered Nurse (PHRN) license.
• At least 1 year of Quality Assurance (auditing) experience in a healthcare BPO account.
• Strong knowledge of healthcare processes, documentation standards, and compliance requirements.
• Excellent analytical skills with keen attention to detail.
• Strong written and verbal communication skills.
• Willing to work onsite in Ortigas.
• Amenable to a fixed night shift schedule.

Why Join this Opportunity?

• Competitive salary package with a generous signing bonus.
• Fixed weekends off for better work-life balance.
• Career growth opportunities within a global healthcare services organization.
• Exposure to international healthcare clients and best practices.
• A collaborative and performance-driven work environment.

Ready to take the next step in your career? Submit your application now!

--- We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.