Job Description

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power theexperienceeconomy. Whetherwe’rebuilding the next greatapp, running CRM at scale for global brands, delivering technology architectures that support millions ofusers, or providing world-class data, identity, and insights solutions,it’sall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsu'slegacy of innovation andcreativity originating in Japan,we’vespent over 35 years helping brands build loyalty, drive growth, andconnect meaningfully with their audiences.

We’vebeen named a global “Leader” by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce, experience design,engineeringand technology integration, digitalmarketing, data science,CRM andloyalty, and customer data management.

Why choose Merkle?

Innovation at Our Core:As part of dentsu’sglobal network, Merkle pushes the boundaries of customerexperience, integrating creativity, technology, and data to drive real-world impact. For over 35 years,we’vebeen innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:With over16,000 employeesacross 30+ countries, and part of a70,000employees’network at dentsu, Merkle blends global insights with a deep understanding of localmarkets to deliver personalized, effective solutions.

Collaborative Culture:At Merkle, your ideas and contributions truly matter.You’lljoin a team that fostersinnovation, collaboration, and creative problem-solving. Together, we work on impactful internationalprojects, making meaningful connections every step of the way.

As a Technical Project Manager/Delivery Lead, you will be responsible for overseeing the planning, execution, and delivery of complex technical projects and product development initiatives within a critical E-Commerce program. You will work closely with cross-functional teams to ensure that projects are completed on time, within scope, and meet the highest quality standards for our clients.

Responsibilities

• Lead the planning, execution, and delivery of technical projects and product development initiatives.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Coordinate cross-functional teams to ensure project requirements are clearly understood and met.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Ensure timely and effective communication with stakeholders, providing regular project updates and status reports.
• Facilitate meetings and discussions to drive decision-making and resolve project issues.
• Manage changes to project scope, schedule, and costs using appropriate verification techniques.
• Ensure that projects are delivered on time, within scope, and within budget.
• Conduct post-project evaluations and identify areas for improvement.
• Collaborate with the product management team to define product vision, strategy, and roadmap.
• Gather and prioritize product and customer requirements, working closely with engineering, sales, and marketing to deliver successful products.
• Define product specifications and create detailed user stories and acceptance criteria.
• Act as the primary point of contact for technical inquiries related to projects and products.
• Write documentation, from SOWs to RCAs.
• Release management for the various iterations.
• Report and escalate to Programme Management.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• Proven experience as a Technical Project Manager in a technology-driven environment.
• Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall, Hybrid) and tools (e.g., Jira, Trello, MS Project).
• Hands-on experience with CI/CD and monitoring tools (Bamboo / Jenkins or similar, Grafana / OpenSearch or similar).
• Demonstrated experience in product management, including product lifecycle management and roadmap development.
• Strong technical background with the ability to understand and discuss architectural concepts, schedule trade-offs, and new opportunities with technical team members.
• Excellent organizational and multitasking skills with the ability to manage multiple projects simultaneously.
• Exceptional communication, interpersonal, and leadership skills.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• PMP, PMI-ACP, or Certified ScrumMaster (CSM) certification is a plus.

Skills

• Strong experience with software development and/or technical architecture.
• Familiarity with UX/UI design principles and best practices.
• Familiarity with SEO, Analytics, Performance and Accessibility principles and best practices.
• Familiarity with Infrastructure and Security principles and best practices.
• E-Commerce experience.
• Rollout experience.
• Knowledge of data analysis and reporting tools.
• Experience working in a fast-paced, startup environment.
• Proficiency in using project management software and tools.

*Work visa sponsorship is not available.For local documentation (NIF, NISS), please consult Portuguese authorities.

Additional Information

Benefits andperks

🌴25 vacation days

🤝Enjoy 2additionalvolunteering days to support your passion project

💖Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being

🏥Health insurance (also possible for family members)

💻Cutting Edge Technology & Latest IT tools

🏢Software-house environment

⌛Agile and Flexible working hours

🌍Hybrid work system (remote friendly)

✈️Digital nomad policy

🚀Focus on career development

🎓Full access to Dentsu Academy, our global online learning platform

🍻Beers, foosball, and ping-pong! #workhardplayhard

🥐Free breakfast every second Tuesday of the month

🛍️Employee discounts

🎉Team & Company events

💸Referral bonus program

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplacefreefrom discrimination and harassment.

#LI-Hybrid #LI-MERKLE

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent