lawlab Pty Limited

Phone Support Role For Property Law Firm - Remote Role

lawlab Pty Limited  •  Sydney, AU (Remote)  •  4 days ago
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Job Description

CONVEYANCERS OR PEOPLE WITH CUSTOMER SERVICE AND PROPERTY EXPERIENCE LEND US YOUR EARS...

Lawlab is a 125 year old, young-at-heart, boutique property law firm. Don't let our age fool you - under the guidance of our visionary founders (not the originals obviously) we've evolved over the past fifteen years into tech-first property law and conveyancing firm with a national reach, and we are on the hunt for a property specialist who loves customer interaction, quoting, answering calls and being the first person our clients and partners interact with when they call our centralised phone line.

About you:

You're an experienced Conveyancer, Paralegal, experience with mortgage broking, real estate, or similar, with exceptional customer service skills, ability to build rapport across a variety of stakeholders, and meticulous attention to detail.

You may be looking for a bit of a change, be returning to work, or possibly be interested in a role which suits your lifestyle.

Essential skills/attributes:

  • Conveyancing experience (preferred)
  • OR property experience with a broker, real estate agency or similar
  • Comfortable with new technology
  • Problem solving capabilities
  • Numeracy and literacy skills
  • Willingness to learn
  • Strong people skills
  • Attention to detail
  • Team player
  • Ability to work on Melbourne time

About the role:

As part of the team who are the first point of contact in our busy office the role involves receiving a medium volume of in-bound calls, returning calls, quoting, setting up new files, file allocation, triaging calls and emails, relationship management and more.

What we offer:

  • Supportive environment
  • Tailored technology
  • On the job training
  • Excellent humans to work with
  • Full time WFH
  • Salary commensurate with experience
  • Birthday leave
  • Much more...

This is a pivotal, front-facing role in a dynamic, fast-paced law firm. If you're looking for your next challenge submit your application here, including your resume and a brief cover letter.

lawlab Pty Limited

About lawlab Pty Limited

About us

We are lawlab, founded in 1899 lawlab was re-branded in 2004 by the current Directors Ian Perkins and Richard Bootle and crafted into a nationwide property law firm.

We are renowned as being industry leading innovators and for delivering an exceptional standard of customer service. Lawlab have transformed conveyancing with a streamlined and secure digital service that manages property deals smarter, more efficiently and with less hassle.

Lawlab recognises that to be successful you must put your customers at the heart of what you do. The lawlab team consistently demonstrate their key values of trust, transparency and security in what can be the most important transaction of their clients’ life. The lawlab team are very proud of their consistent, high quality feedback provided by our clients through Facebook and Google.

Why choose us?

Our streamlined digital service is designed to save you time and reduce stress across many different aspects of a property transaction. Stay in the loop with transparent 24/7 access to documents, updates and messages with all communications delivered straight to your mobile device.

Collaborate with us on our platform, Rundl. Rundl enables us to manage your property transaction faster and more efficiently by co-ordinating all parties and aspects of your property transaction in onesecure online space.

Our friendly team of legal advisers are not only experienced in property law, but they are also trained to be customer service focused in all their dealings with partners and clients – a unique approach within the legal industry which we pride ourselves on and that leaves our beneficiaries in safe hands.

Our success and reputation is not only promised, it’s proven, with over 40,000 property transactions completed in each state and territory in Australia and consistently positive reviews provided by our valued clients and partners.

Become a valued lawlab partner now: https://www.lawlab.com.au/partners

Industry
Legal & Compliance
Company Size
11-50 employees
Headquarters
Sydney, AU
Year Founded
1899
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