Department or Unit Name Annual Giving Position Headcount 10 Position Title Phonathon Student Caller Academic Year Academic Year 2026-2027 Term or Semester All Academic Year Is this Role for an Undergrad or Grad Student? Undergrad Anticipated Pay Range $18.25 - $18.25 Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
On which Campus will this work be done? Orange Approved Supervisor Monica Martinez Supervisor Email momartinez@chapman.edu
Desired Start Date 08/17/2026 Projected End Date 05/28/2027 Average number of hours per week Up to 10 Hrs
Position Summary Information
Job Description Summary
This position seeks to hire work-study award students for the 2026-2027 academic year.
Student callers play a vital role in Chapman’s fundraising success and in strengthening relationships with our Chapman Family (alumni, parents, friends). Students are the best ambassadors to speak about the Chapman experience – because they’re living it! Through our Phonathon program, students will make a meaningful impact by fundraising for the Chapman Fund, which supports student scholarships and the most pressing needs of the Chapman community.
This position requires strong verbal and written communication skills, a problem-solving mentality, the ability to think strategically in a fast-paced environment, and a genuine passion for Chapman.
Joining the Phonathon team is an excellent opportunity to develop valuable communication and networking skills in a supportive, student-led environment—all while making a positive impact on the university.
Responsibilities
Serve as an ambassador to Chapman University by establishing an open and engaging line of communication between the university and its supporters.
Call constituents (alumni, parents, and friends of Chapman) to update demographic information, bond with constituents and ask for advice, and solicit support for the Chapman Fund.
Commit to a minimum of 6 hours per week and a maximum of 9 hours per week.
Handle personal information with extreme confidentiality.
Enjoy connecting with others students across campus.
Required Qualifications
Ability to speak confidently and positively about your Chapman experience
Strong verbal skills
Positive and optimistic attitude
Strong active listening skills
Be comfortable multi-tasking
Be able to apply feedback
Balance commitments (school, work, extra-curriculars, etc). The minimum number of hours required is 6 hours per week, and the maximum is 9 hours per week.
Tentative Fall Semester Hours:
Monday through Thursday:
10-1:30 pm
4-7:30 pm
Friday:
12-7:30 pm
Desired Qualifications
Genuine enthusiasm for connecting with people and building relationships.
Comfortable and confident speaking to unknown constituents on the phone.
Ability to learn new systems (calling software, gift processing, etc)
Comfortable with data entry
Previous experience in sales/customer service.
Special Instructions to Applicants
Commit to a minimum of 6 hours per week and a maximum of 9 hours per week. Shifts are typically 3 hours long.
The position requires you to sit for long periods.
