Job Description

Facility:

Ferrell Duncan Clinic: 1001 E Primrose St., Springfield, Missouri, United States of America, 65807

Department:

1252 Laboratory Ferrell Duncan Bldg

Scheduled Weekly Hours:

20

Hours:

9 AM - 5 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The Phlebotomy Support Technician is responsible for the collection and processing of blood and other specimens as directed. Performs proper specimen collection by confirming patient ID, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results. Processes specimens appropriately for subsequent testing. Accessions, updates information and makes corrections to orders as needed. Demonstrates ability to perform POC testing as directed.

Phlebotomy Support Tech II

Job Requirements

Education

• Required: High School Diploma or Equivalent

Experience

• Required: 3 months phlebotomy experience in a laboratory setting
• Preferred: 6 months phlebotomy experience

Skills

• Good verbal and written communication skills
• Able to work independently and collaboratively in teams
• Proficient in using computers and computer systems

Licensure/Certification/Registration

• Required: Certified as a Phlebotomy Technician or Medical Laboratory Assistant from a nationally recognized laboratory certifying agency
• Required: Phlebotomist II’s have 30 days from the expiration date of their certificate to provide an updated certification, as long as there is documentation that certification renewal has been applied for.

Phlebotomy Support Tech I

Job Requirements

Education

• Required: High School Diploma or Equivalent

Experience

• Required: None
• Preferred: 6 months phlebotomy experience OR 1 year related experience

Skills

• Strong analytical/problem solving skills
• Ability to communicate effectively with different levels of management. Demonstrates clear verbal and written communication skills.
• Able to work independently and collaboratively in teams
• Proficient in using computers and computer systems
• Excellent customer service, time management, interpersonal, presentation, organization, prioritizing, decision-making, and planning skills.

Licensure/Certification/Registration

• Required: None