Job Description

Join TriHealth as a Phlebotomist!

Are you passionate about patient care and accuracy? In this role, you’ll collect high-quality specimens from patients of all ages, support diagnostic testing, and serve as a vital link between the laboratory and our customers. You’ll also assist with order entry, compliance documentation, and specimen processing to ensure timely and accurate results. If you’re detail‑oriented and thrive in a collaborative healthcare environment, we’d love to have you on our team!

Location: McCullough-Hyde Memorial Hospital at 610 West Main Street, Wilmington, OH 45177

Work Hours & Schedule:

• Full-time, 80 hours bi-weekly
• Evenig shift
• Weekend and holiday rotation

Incentives & Benefits:

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

• High School Diploma or GED or GED (Required)
• 1 - 2 years' Experience in Phlebotomy (Preferred)
• Phlebotomy Trained Upon Hire (Preferred)

Job Overview:

In-House: This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKGs on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing.

Job Responsibilities:

• Ensure specimen integrity by obtaining patient identification, accurate data, collection and specimen collection
• Documents all information as required in expected timeframes
• Understands the importance of accuracy in all steps of the collection process and completes all work accurately and timely.
• Takes on complex tasks when asked and takes initiative to take on tasks when need arises.
• Completes work following processes and protocols for safety, confidentiality, and sample integrity

Working Conditions:

Climbing - Occasionally

Concentrating - Consistently

Continuous Learning - Frequently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Consistently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs. - Consistently

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Occasionally

Pulling - Occasionally

Pushing - Occasionally

Reaching - Consistently

Reading - Consistently

Sitting - Consistently

Standing - Consistently

Stooping - Occasionally

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently

Visual Acuity: Far - Consistently

Visual Acuity: Near - Consistently

Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Job keywords:

Lab Liaison Technician, Mobile Examiner, Patient Service Technician (PST), Phlebotomist Lab Assistant (Phlebotomist Laboratory Assistant), Phlebotomy Technician (Phlebotomy Tech), Registered Phlebotomist, Registered Phlebotomy Technician (RPT)

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.

Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!