Job Description

Req ID: 32315

Department: Urology - Wake Forest Med Park

Work Location: Wake Forest Medical Park

Location: Wake Forest, North Carolina

Employment Type: ['Full Time']

FTE: ['1.00']

Hours of Work: ['Monday through Thursday; 7:30am-5:00pmFriday; 7:30am-12:00pm']

Weekend Requirements: No Weekends

Call Requirements: ['No']

Overview

At WakeMed, our team is dedicated to providing outstanding patient care through the Wake Way to Excellence. We are seeking an experienced Phlebotomist who thrives within a busy outpatient Urology practice where collaboration, efficiency, and exceptional service are key to success.

What You'll Do

As a Phlebotomist in our Urology practice, you will play a vital role in supporting patient care by ensuring accurate specimen collection, processing, and handling. You'll work closely with providers, nurses, and support staff to deliver a seamless patient experience.

Responsibilities include:

• Perform venipuncture and collect laboratory specimens from patients across various age groups while providing compassionate, patient-centered care.
• Verify patient identity, specimen labeling, and laboratory orders to ensure accuracy and compliance with established protocols.
• Process, prepare, and transport specimens according to laboratory requirements and turnaround expectations.
• Maintain specimen integrity and ensure all collection documentation is accurate and complete.
• Support clinic workflow by effectively prioritizing tasks in a fast-paced outpatient setting.
• Utilize electronic medical records, laboratory systems, and other technology to document and process patient and specimen information.
• Perform routine quality control activities and maintain equipment according to established procedures.
• Collaborate with providers, nurses, and staff to support efficient clinic operations and exceptional patient outcomes.
• Maintain a clean, safe, and organized work environment while adhering to all infection prevention and safety standards.
• Participate in ongoing education and competency development to stay current with best practices.

What We're Looking For

• Previous phlebotomy experience in a physician practice, outpatient clinic, urology practice, or similar healthcare setting.
• Demonstrated ability to work both independently and as part of a multidisciplinary healthcare team.
• Strong venipuncture and specimen collection skills with a commitment to patient safety and comfort.
• Excellent attention to detail and ability to accurately follow established procedures and workflows.
• Strong organizational skills with the ability to manage multiple priorities in a busy clinical environment.
• Experience using electronic medical records and laboratory information systems.
• Effective communication and customer service skills with a patient-first approach.
• Dependable, self-motivated, and able to take initiative while supporting team goals.
• Commitment to delivering care that reflects WakeMed's values and dedication to excellence.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

Not Applicable