Job Description

The Phlebotomist Lab Coordinator is a dual functioning role, supporting both phlebotomy tasks and back-end lab duties. This person is responsible for both lab coordinator duties and clinical assistant responsibilities. This position reports to the Medical Lab Manager.

Phlebotomist Lab Coordinator Responsibilities

• Ability to work collaboratively and communicate effectively with others regarding day-to-day operations, including but not limited to ensuring correct collection and billing of in-house versus send out labs and updating on additions of or changes to MNWC lab protocols.
• Collect and process in-house lab specimens and specimens for outside lab companies.
• Accurately enter lab orders into EHR as directed by the provider and scan to patient chart.
• Demonstrating a working knowledge and understanding of the lab billing process for in-house (IH) versus send out labs based on patient’s insurance policy and lab test ordered.
• Accurately document lab results in patient lab logbook and EHR immediately after resulting.
• Performing QC on in-house labs.
• Performing testing on in-house labs.
• Assist in monitoring the Lab User tasks in EHR to ensure all telephone encounters are completed in a timely manner.
• Contacting outside reference laboratories as needed to obtain or provide information regarding patient samples or add on of testing.
• Maintain accurate supply inventory and document when items must be reordered.
• Ability to prioritize & respond quickly to changing & fast-paced environment.
• Assist in monitoring material counts and levels.

Requirements

Essential Functions and Qualifications

· Current phlebotomy certification

· Minimum 1 year healthcare experience

· CPR / BLS certification

· Punctuality and adherence to schedule is a must.

· Excellent problem solving and time management skills.

· Ability to work at a computer for extended periods of time.

· Ability to thrive in a fast-paced work environment.

· Strong organizational skills and attention to detail

· Strong communication skills to interact in a professional manner.

· Ability to handle confidential and sensitive information.

· Demonstrate strong critical thinking skills and the ability to problem solve and troubleshoot.

· Work is performed in a medical office setting using standard medical equipment. The risk of exposure to blood and bodily fluids is present.

Teamwork and Development

· Demonstrates the ability to be proactive, supportive, and collaborative.

· Share knowledge, promote positivity, and take personal responsibility for your professional development.

· Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner.

· Provide outstanding communication, documentation, education, and care to all patients.

· Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.

· Demonstrate the ability to prioritize and respond quickly to changing & fast-paced environments.