Job Description

Department Laboratory

Location Eddy Street Campus – 211 N Eddy Street, South Bend, IN 46617 - Will support other lab locations as needed - Mileage coverage awarded. Hours Monday-Friday: Shifts between 7:00 am-5:00 pm, Every 6th Saturday: 8:00 am-12:00 pm - Weekend differential awarded.

Join Our Team at The South Bend Clinic!

At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.

We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.

Why Choose The South Bend Clinic?

We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:

• Financial Wellness

  • Daily Pay Access your earned wages when you need them.
  • Tuition Reimbursement Up to $5,250 per year to support your education.
  • 401(k) Match Plan for your future with our competitive matching program.
  • 3-Year Vesting Achieve full ownership of your retirement contributions in just three years.

• Health & Well-Being

  • Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
  • Pet Health Coverage Because your furry friends matter too.

• Work-Life Balance

  • Paid Volunteer Time 40 hours of paid time off annually to give back to your community.
  • Parental Leave 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.

• Inclusive Culture

  • A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

Responsibilities

• Demonstrates expertise in all aspects of blood and specimen procurement, including venipuncture, finger sticks, and other procedures as required.
• Consistently adheres to all safety regulations, including washing hands between patients and uses appropriate personal protective devices when required.
• Ensures routine specimens and those requiring special handling procedures are always collected in the correct blood draw tube(s) and/or container.
• Correctly labels specimens and ensures the positive identification of patient identity and laboratory specimens.
• Provides correct instructions to patients for special collections in a clear and concise manner.
• Exhibits proficiency in specimen processing and transport procedures (if applicable).
• Blood drawing and workstations are kept clean, orderly, and well stocked.
• Demonstrates good judgment in dealing with difficult patients and circumstances.
• Proficient and efficient in all aspects of laboratory order entry processes, including patient registration, insurance verification, and ordering of tests.
• Accurately and consistently performs cashier functions, including collection of patient-owed dollars and balancing the cash drawer in EMR when applicable.

Qualifications

Education/Certification/License:

• Completion of a Phlebotomy/Medical Assistant Program.

Knowledge, Skills, and Abilities

• Must pay close attention to detail, be organized, and provide excellent customer service.
• In addition must be able to prioritize work and be a team player.