Job Description

Job Summary:

Must be available for 1-2 shifts weekly!

6:15am to 2:45pm

9am to 5:30pm

12 to 830pm

A Phlebotomist contributes to the accurate and timely diagnosis of patients’ medical conditions by collecting blood specimens from patients for testing purposes. Serves as the primary point of contact for patients, providing clerical services that assure the exchange of necessary information between patient and

treatment provider and coordinating ancillary services associated with meeting patient health care needs.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Collects blood specimens by venipuncture, meeting expectations for minimal number of draws required and volume of tests performed for:
• Outpatients
• Inpatients
• Emergency Department patients
• D’Youville Pavilion patients
• Collects blood specimens by specialized methods meeting expectations for a minimal number of draws required and volume of tests performed:
• Butterflies
• Heel sticks.
• Finger sticks
• Blood cultures
• General phlebotomy skills:
• Assess patient identification properly. Labels tubes correctly
• Properly handles specimens (e.g., protect from light if necessary)
• Receives specimens into the laboratory computer system promptly and correctly.
• Promptly delivers specimens to correct areas.
• Is knowledgeable of special handling requirements (IVs, fistulas, etc.) and enters appropriate comments in the computer system.
• Organizes workflow to ensure all patients are drawn in a timely fashion.
• Responds to emergency buzzers in phlebotomy areas and bathrooms.
• Restocks and cleans phlebotomy areas and carts.
• Explains test procedures to patients.
• Pushes carts with needed supplies, biohazard collection devices, etc.
• Restocks/puts away supplies.
• Orders Laboratory Tests:
• Interprets test orders from physician’s requisition form and accurately inputs that information into the laboratory computer.
• Does not overlook orders.
• Ascertains appropriate information from the patient (e.g., time of last dosage of medication, etc.).
• Check into reference lab test requirements, if necessary, before ordering tests.
• Utilizes Electronic Lab Catalog as a specimen collection and ordering reference tool.
• Clerical/Reception Duties:
• Follows through with incident report investigation promptly.
• Greets and directs patients in a courteous, professional manner.
• Answers patient’s questions regarding test protocols
• Explains test procedures to patients.
• Answers telephones courteously and within 3 rings
• Takes verbal orders from physicians and accurately completes yellow phoned-in order sheet, and orders test in Meditech.
• Delivers printed reports to physician boxes.
• Photocopies.
• Checks orders and scans orders into the EMR.
• Performs Short Registration.
• Pulls lab orders from EPIC.
• General Laboratory Duties:
• Wears appropriate personal protective equipment consistently. Follows safety rules.
• Helps with inventory control, and lets Administrative Assistant know when supplies must be ordered.
• Dates, rotates, and stores supplies upon receipt.
• Maintains a sanitary work environment.
• Trains new employees
• Assists with periodic updates on procedure manuals.
• Fills inventory requests for nursing units.
• Takes daily temps.
• Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time.
• Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Strong attention to detail.
• The ability to speak, read, write, and understand written instructions in English is required.
• Strong interpersonal and customer service skills.
• Ability to handle multiple priorities and make decisions under pressure.
• Responsible, supportive team player.
• Strong analytical skills.

Education and Experience

• High school diploma or GED required.
• Phlebotomy certification preferred.

An equivalent combination of education and experience that provides proficiency in the areas of responsibility

listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Requires red/green and blue/violent discrimination and accurate depth perception. OSHA standards Category I, exposure to blood/body fluids or tissue. Must be able to work in a high-paced environment where multi-tasking, prioritizing, and sound decision-making skills are required. Exposed to disease,

illness, infections, strains, and physical injury. Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, (standing up to 8+ hours), twisting, walking, bending, stooping, and reaching. Lifting frequently up to 10 pounds from the

floor to the waist, carrying 10 pounds at least 10 feet, and occasional overhead 10 lbs. Occasionally, lifting up to 20 lbs. Some stress is related to a high level of responsibility for quality care. Requires red/green and blue/violet discrimination.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of

personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

Standard of Business Conduct

Every St. Mary’s Regional Medical Center employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

• Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

• Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

• Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

• Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$16.89 - $23.25

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.