Job Description
Job Location: Michael Gottlieb Health Center - West Hollywood, CA 90046
Position Type: Full TimeEducation
Level: High School
Salary Range: $26.37 - $29.68 Hourly
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Health CareRequisition #: 50470
Status: Full-time, Non-Exempt
Schedule: Monday – Friday, 8AM – 5PM
Onsite or Hybrid: Onsite
Bilingual (English/Spanish): Yes: Spanish Assessment required prior to offer.
POSITION SUMMARY:
Under the Nursing Manager, the Phlebotomist will complete tasks including: patient and specimen collection, packing and shipping of specimen, preparing samples in a safe and skillful manner. This work that requires sensitivity, accuracy and confidentiality. The lab experiences high volumes of patients of all ages, must be comfortable working in a fast-paced environment. On a daily basis, review appointment lists, prepare the draw station, greet patients, and gather all samples requested by the patient’s health care provider. Must make sure to label all vials and containers properly for transportation to the testing lab.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Perform blood collections by venipuncture and capillary techniques for all age groups
- Analyzing blood specimens using the correct testing equipment, when necessary
- Perform in-house CLIA-waived tests
- Prepare all collected specimens for testing and analysis
- Collect specimens for drug screens, alcohol tests etc.
- Perform data entry of patient information in an accurate and timely manner
- Process billing information
- Prepare specimens for transportation, including labeling vials accurately and matching blood specimens to patients
- Will call patients that require repeat testing of unsatisfactory specimens
- Inspires confidence from patients and visitors by performing and communicating in a professional manner at all times
- Provide superior customer service to all patients. Greet patients in a courteous manner, respond to patients with empathy and positive interpersonal skills
- Is neat in appearance, always observing the dress code as established
- Always wears lab coat (or approved apron / gown) and name tag
- Assists other laboratory personnel as workload permits without being requested to do so
- Assist in orientation of new staff members as requested
- Continuously works at establishing a good rapport and cooperative working relationship with all co-workers
- Communicate with commercial laboratories when there are questions about specimens, such as missing identifiers or dates.
- Cleans and maintains all laboratory equipment used in the drawing and testing of blood specimens
- Orders laboratory supplies, as needed
- Administrative and clerical duties as necessary
- Travel to additional sites when needed
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
QualificationsREQUIREMENTS:
Training and
Experience:
- High school diploma or equivalent
- Phlebotomy certification from an accredited agency is preferred, such as NHA
- Previous experience as a phlebotomist
- CPR certification
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
Knowledge of:
- Demonstrates competence in all procedures required of a phlebotomist in accordance with institutional policies; with particular emphasis on blood samples, blood cultures, referral tests and specimen requirements
- Familiar with infection control policies and procedures
Ability to:
- Understand standard blood drawing practices and procedures
- Proficient with Microsoft Office Suite
- Excellent communication skills
- Flexible schedule
- Able to stand on feet, bend, and move throughout shift
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer
