Performs phlebotomy functions and non-technical duties in areas including the hospital laboratory, outpatient and off-site services. Responsible for the safe and accurate collection and disposition of blood samples and responsible for performing associate's laboratory duties. Interacts with patients, physicians and hospital staff members in a professional manner. Serves as receptionist for patients and hospital staff conducting business with the laboratory. Performs clerical duties as needed to create, maintain and communicate patient data to health care providers.

Essential Functions

• Demonstrates complete knowledge and understanding of established department and hospital policies and procedures as evidenced by job performance.

• Follows strict guidelines for patient identification and specimen labeling by verification of patient name and DOB.

• Evaluates patient for contraindication for blood collection procedures, such as burns, IV’s, posted signs, etc.

• Demonstrates competency in blood collection of all age brackets: neonates, pediatrics, adolescents, adults and geriatrics.

• Requests assistance in restraining uncooperative or pediatric patients in venipuncture.

• Follows proper procedure for sterile technique.

• Understands specimen type, tube type and volume required for each test requested.

• Documents cancellation of test in order comments.

• Utilizes Order Comments when required.

• Reviews and signs Pending Reports with oncoming staff prior to the end of shift.

• Properly disposes of biohazardous material.

• Performs administrative and clerical tasks such as filing important records, registering patients, maintaining patient records in a filing system, retrieving data, and sending reports to physicians via phone, mail, fax, or computer.

• Operates laboratory information system effectively to enter and retrieve patient data.

• Takes an active role in the laboratory education and training (in-service) program to maintain staff competency.

• Participates in periodic department meetings and in-service programs when held. Attends all mandatory hospital and section safety, risk management, quality assurance, etc. meetings.

• All other duties as assigned.