Job Description

Pharmacy Technician, Certified or Trainee - Ambulatory Care 50%-(26004926)

The University of Iowa Health Care Department of Pharmaceutical Care is seeking a Part-time (50%), weekend Pharmacy Technician Certified or Trainee to join our teamThis position is under general pharmacist supervision, coordinates and performs as necessary the technical activities of dispensing areas, also requires one on one contact with patients in their hospital room, discretionary patient room entry and collaboration with hospital unit staff. Under general supervision of technician supervisor, carries out activities supportive of development, coordination, and training of assigned areas. Provides functional supervision as required. All pharmacy technicians must be certified within one year of employment. This position will work an 8-hour shift every Saturday and Sunday scheduled between 7:00 a.m. and 7:00 p.m., with occasional shifts ending between 8:30 p.m. and 11:30 p.m., along with an additional 4-hour shift during the week or an additional 8 hour shift every other week.

This position may also support both pediatric and adult ambulatory care operations at a UI Health Care central fill pharmacy location. All pharmacy technicians must be certified within one year of employment. If certification not achieved by the end of one year, individuals will be terminated.

The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, or Pharmacy Technician, Certified, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.

Duties to include:

Provide patient/customer service. Communicate with the general public, patients, and other health care personnel in accordance with established guidelines. Receive and screen prescriptions for completeness and check for prescription readiness.
- Conduct interview with patient or patient’s representative to collect and record patient profile information.
- Screen prescriptions for completeness and formulary status.
- Determine waiting/pick-up time and fill out patient call check.
- Triage prescription to appropriate team. Recognize workflow patterns for effective triage of prescriptions.
- Answer telephone lines and triage phone calls per established policies and procedures.
Utilize and maintain the ScriptPro Robot
- Fill cells/cassettes
- Clean cells/cassettes
- Map brand changes/assign drugs to cells
- Return unwanted prescriptions to cells
- Daily maintenance
Fill/refill prescriptions
- Read label for accuracy and correct as needed.
- Label and package the correct medication.
Accurately compound medications requested for prescriptions, clinic doses, and inpatients.
Answer the dedicated prescription refill telephone line.
- Generate prescription refill label.
- Verify address for prescription(s) to be mailed and the date medication is needed.
- Fill out call check and note pickup time or date to be mailed.
Prepare prescriptions for mailing and shipping according to established policies and procedures.
Perform inventory maintenance activities.
- Return to stock medications that have not been picked up by patients
- Order supplies from Hospital Stores.
- Perform daily and monthly drug inventories as requested
Generate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, hemophiliac patient profiles, mailing/shipping forms/logs, and prescription quality assurance audits.
Perform activities involving narcotics and controlled substances including:
- Conduct weekly and monthly inventories
- Order replacement supplies from internal source
- Audit records associated with dispensing of narcotics and controlled substances
- Resolve discrepancies on issuance forms
Conduct assigned audits in patient care clinic areas (Certified Technicians Only)
- Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references.
Maintain area orderliness and cleanliness.
Assist in on the job training of new technicians.
Coordinate technical activities with other members of team.
Complete and maintain compliance with all competencies and educational requirements.
This position may also support both pediatric and adult ambulatory care operations at a UI Health Care central fill pharmacy location.
Shifts will be scheduled to work 8-hour shifts scheduled between the hours of 7:00 am - 7:00 pm, with an occasional shift ending between 8:30 pm-11:30 pm.

Qualifications

MINIMUM ELIGIBILITY REQUIREMENTS FOR CERTIFIED TECHNICIAN

Registered with the Iowa Board of Pharmacy at the time of hire.
National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification.
High school diploma or the equivalent.
Experience
- Any combination of two years of post-high school experience and/or education in the natural sciences OR
- Satisfactory completion of an accredited pharmacy technician training program

MINIMUM ELIGIBILITY REQUIREMENTS FOR TRAINEE TECHNICIAN

Registered with the Pharmacy Board at the time of hire.
All pharmacy technicians must be certified within one year of employment, unless their Pharmacy Technician Trainee registration has been extended by the Iowa Board of Pharmacy. In such cases, the technician may continue to work under trainee status, in accordance with the guidelines established by the Board and Iowa Code.
High school diploma or the equivalent.
Experience:
- Any combination of two years of post-high school experience and/or education in the natural sciences OR
- Satisfactory completion of an accredited pharmacy technician training program.

Special Qualifications:

Experience with Public Contact/Customer Service

Desired Qualifications:

Ability to perform ratio/proportion equations
Experience with inventory maintenance activities
Experience working in team environment
Experience working in detail-oriented work environment
Knowledge of windows-based computer programs
Experience working in environment requiring accuracy
Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment.
Position and Application details:

Resume is required to be considered for an interview, applicants must upload the document and mark them as a “Relevant File” to the submission:

Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Eric Hardesty at eric-hardesty@uiowa.edu.

The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, Pay Grade 8, or Pharmacy Technician, Certified, Pay Grade 10, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.

Primary Location

Iowa City

Job

Patient Care Providers

Organization

Healthcare

Schedule

Regular

Part-time

Travel

Job Posting

Sep 1, 2026, 8:16:13 PM

About University of Iowa Health Care

WE CARE Core Values

Welcoming: We strive for an environment where every voice is heard, emphasize, regular communication, and seek transparency wherever possible.

Excellence: We strive to achieve excellence in all that we do.

Collaboration: We believe teamwork is the best way to work.

Accountability: We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.

Respect: We honor diversity and recognize the worth and dignity of every person.

Equity: We dedicate ourselves to equity and fairness.

Mission

Changing Medicine. Changing Lives.®

University of Iowa Health Care is changing medicine through:

• Pioneering discovery

• Innovative interprofessional education

• Delivery of superb clinical care

• An extraordinary patient experience in a multi-disciplinary, collaborative, team-based environment

University of Iowa Health Care is changing lives by:

• Preventing and curing disease

• Improving health and well-being

Vision

World Class People: Building on our greatest strength.

World Class Medicine: Creating a new standard of excellence in integrated patient care, research, and education.

For Iowa and the World: Making a difference in quality of life and health for generations.

Recognitions/ Awards

In its 2020 rankings of “Best Employer for Diversity," Forbes ranked UI Health Care No. 47 overall among large employers nationwide and No. 10 in its Healthcare & Social category.

Industry

Healthcare & Social Services

Company Size

5,001-10,000 employees

Headquarters

Iowa City, Iowa

Year Founded

1904

Website

uihealthcare.org

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