Job Description

Job Title: Certified Pharmacy Technician

Location: Rochester General Hospital

Department: Inpatient Pharmacy

Hours Per Week: Full-time, 40 Hours

Schedule: 8:30p-7a Nights (work 7 nights, then next 7 off) and Rotating Weekends

SUMMARY

Under pharmacist supervision, responds to and/or triages nursing phone calls, prepares medication orders, accurately delivers meds, and restocks as necessary. Provides superior customer service by modeling the organization's values.

Key Responsibilities:

• Properly operate the EMR System (Electronic Medical Record)
• Rounds to the floors accurately and promptly to deliver medications.
• Recognize medication names and medical abbreviations.
• Ability to use the pharmacy information system to run reports and access basic knowledge of medication data.
• Prepack bulk medicines by taking bulk medication and repackaging into individual, unit-dose, size packaging. Proper cleaning, maintenance, and use of the repackaging machine.
• Non-sterile compounding and preparation of oral liquids, creams, and ointments in a clean environment. Properly measuring and combining medication along with proper documentation.
• Fill patient orders with prescribed medications, while completing appropriate documentation and affixing patient information labels.
• Fill various emergency boxes and properly document. Identify the emergency box to be filled. Obtain proper meds for that particular unit. Scan each medication for expiration date and strength before placing it in the box. Once complete, obtain pharmacist sign-off that all meds were provided.
• Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.
• Proper handling of narcotics.
• Proper disposal of medication according to hospital guidelines and maintain proper storage and security conditions for drugs.
• IV Room – Knowledge of and proper practice of “Aseptic” technique.
• Add measured drugs or nutrients to intravenous solutions under sterile conditions to prepare intravenous (IV) packs under pharmacist supervision.
• Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
• Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
• Answer telephones, responding to questions or requests.
• Perform clerical work in medical settings.
• Knowledge of medications well enough to recognize errors, misprints, or medications that may be contraindicated with each other.
• Possess advanced knowledge of the ADM (Automatic Dispensing Machine) and have the ability to troubleshoot and repair when necessary.
• Participate in process improvement initiatives such as safety and/or help identifying methods or ideas to improve upon current practices.
• Assists in training new hires.
• Advanced knowledge of IV procedures.
• Batch medication/narcotic drip.
• Order supplies.
• Other duties as assigned. ​

Additional Ambulatory Pharmacy Responsibilities:

• Consistently, promptly, and courteously assist/wait on customers, maintaining confidentiality at all times.
• Obtain all necessary personal, medical (allergies/conditions), and insurance information from the patient. Record information on the prescription and enter appropriate information into the pharmacy computer.
• Pursuant to the pharmacist’s order and designated work area, assist in filling patient prescriptions for pharmacist verification.
• Pulls or procures drug product and original prescription, counts and assesses reorder status.
• Receives requests for refills through automated process and otherwise (phone), and ensures proper requested information is processed and communicated to pharmacists courteously.
• Compiles prescription hard copies in numerical order and files on a daily basis.
• Keeps a clean, uncluttered work environment. Cleans shelves and storage areas routinely.
• Has thorough knowledge of the “wholesaler” computer system. Ability to compile and send orders, receive confirmation, assess availability of product (backorders, etc.), and follow through with communication to staff members for problems.
• Assists in checking in the pharmaceutical orders, verifying invoices/packing slips with pharmacy order, stickers drug products/supplies and places them into stock. Maintains adequate supplies (dispensing bottles, computer labels, bags, Medela products, necessary pharmacy billing and signature logs, etc.)
• Completes “Return to stock” task, based on current schedule in pharmacy, and reports information to accounts manager.
• Monthly checks of the drug inventory for outdated drugs, removes and logs items in the designated returns area. CIIs are logged out of the inventory log first, then removed to the designated return area and logged again.
• Periodically throughout the day, assesses cash register for appropriate change and retrieves as needed from cashier’s office.
• Balances the cash register at the end of the day, count back down to $50, and make a daily deposit. All money is placed in a safe and locked at the end of the day.
• Performs other duties as assigned.

Required Qualifications:

• None

Required Licensure/Certification Skills:

• National Pharmacy Technician Certification.
• NYS OOP Registered Pharmacy Technician within 6 months of hire.

Preferred Qualifications:

• High School diploma or equivalent preferred
• Excellent oral and written communication skills for routine interaction with hospital staff
• Pursuing additional certifications
• 1 year of experience working with a frail or elderly population preferred.
• 1 year of work experience in a clinical, retail or healthcare setting

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.50 - $23.00

CITY:

Rochester

POSTAL CODE:

14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.