The Pharmacy Technician supports the pharmacist in delivering safe, efficient, and high-quality pharmaceutical services. The role involves dispensing medications under supervision, managing inventory, processing prescriptions, and providing excellent customer service while ensuring compliance with regulatory and organizational standards.

Key Responsibilities

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  Receive and process prescriptions under the supervision of a licensed pharmacist.
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  Prepare, label, package, and dispense medications accurately.
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  Assist pharmacists with prescription verification and medication preparation.
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  Maintain accurate patient and prescription records.
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  Monitor inventory levels and assist with stock ordering, receiving, and storage.
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  Conduct routine stock counts and monitor product expiry dates.
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  Ensure proper storage of medications in accordance with regulatory requirements.
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  Maintain cleanliness and organization of the pharmacy.
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  Provide courteous and professional customer service to patients and clients.
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  Escalate medication-related concerns or discrepancies to the supervising pharmacist.
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  Support the implementation of pharmacy policies, quality standards, and regulatory requirements.
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  Participate in continuous learning and professional development activities.

Requirements

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  Diploma or recognized qualification in Pharmacy Technician studies.
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  Valid registration or license with the relevant regulatory authority (PCN).
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  1–3 years of experience in a hospital, community, or retail pharmacy.
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  Basic knowledge of pharmaceutical products and dispensing procedures.
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  Good understanding of inventory management principles.
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  Strong attention to detail and accuracy.
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  Good communication and interpersonal skills.
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  Ability to work effectively in a fast-paced environment.
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  Basic computer proficiency and familiarity with pharmacy management software is an advantage.
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  High level of integrity, professionalism, and confidentiality.