Job Description

Job Location: 9900 N. Central Expressway Suite 120, Dallas, TX 75231 - Dallas, TX 75231
Position Type: Full Time
Travel Percentage: None
Job Shift: DayJob Title: Pharmacy Technician – Urology Clinic Pharmacy
Location: Dallas, TX
Schedule: Monday–Friday | Daytime Hours | No Nights, Weekends, or Holidays

Position Summary
The Pharmacy Technician will support the urology clinic pharmacy team in a non-retail, desk-based role focused on medication coordination and patient communication. This position involves frequent phone interaction with patients, healthcare providers, and insurance companies. Responsibilities include processing prescriptions, managing prior authorizations, and ensuring timely and accurate documentation to support high-quality patient care.

Essential Duties and Responsibilities
- Answer incoming phone calls from patients and healthcare providers
- Process prescription refills and new medication requests
- Prepare and submit prior authorization documentation
- Communicate with providers to verify or clarify prescription details
- Document activities accurately in pharmacy systems and electronic medical records (EMRs)
- Assist with patient outreach and medication adherence programs
- Perform administrative and clerical tasks in support of the pharmacy team

Qualifications
- High school diploma or equivalent required
- Active Pharmacy Technician Certification (CPhT) preferred
- Prior experience in a pharmacy setting required (clinic or specialty pharmacy experience preferred)
- Strong verbal communication skills and professional phone etiquette
- Proficiency in EMRs, pharmacy software, and general computer applications
- Exceptional organizational skills and attention to detail
- Ability to work independently and collaboratively
- Willingness to complete training in Dallas, TX prior to transitioning to the Trophy Club location
Compensation and Benefits
- Competitive salary based on experience
- Consistent weekday schedule with no evenings, weekends, or holiday shifts
- Comprehensive benefits package, including:
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- - Health insurance
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- - 401(k) with profit-sharing
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- - Paid time off and paid holidays
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- - Annual performance bonus program
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- - Referral bonus program
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- - Company-paid life and disability insurance

Work Environment
This is a clinical, non-retail pharmacy setting focused on specialized patient care. The role is primarily office-based with no direct dispensing responsibilities.

Qualifications

Qualifications
- High school diploma or equivalent required
- Active Pharmacy Technician Certification (CPhT) preferred
- Prior experience in a pharmacy setting required (clinic or specialty pharmacy experience preferred)
- Strong verbal communication skills and professional phone etiquette
- Proficiency in EMRs, pharmacy software, and general computer applications
- Exceptional organizational skills and attention to detail
- Ability to work independently and collaboratively
- Willingness to complete training in Dallas, TX prior to transitioning to the Trophy Club location